Maritza Ballinas
The Bronx,NY
Summary
Results-driven Assistant Store Manager and Janitorial Supervisor with experience in daily operations, staff training, and cleaning inspection. Skilled in problem-solving, safety compliance, and supporting teams through clear scheduling and hands-on guidance. Focused on smooth operations, clean workspaces, and strong service standards.
Overview
2
2
Languages
1
1
Certification
3
3
years of professional experience
Work History
Janitorial Supervisor
WOW Building Maintenance
New York, New York
10.2026 - Current
- Inspected restrooms, lobbies, and hallways for cleanliness and supply needs.
- Assigned floor care, trash removal, and disinfecting tasks across work areas.
- Trained new staff on cleaning methods and safety practices.
- Monitored use of mops, buffers, vacuums, and cleaning chemicals.
- Arranged staffing schedules for operational coverage and covered staffing gaps during absences.
- Assisted cleaning team with task execution and support to janitors regarding their work assignments.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
Assistant Store Manager
Primavera Cafe Restaurant
New York, New York
03.2024 - 09.2026
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised daily front-of-house operations at Primavera Cafe Restaurant
- Coordinated staff schedules and shift coverage for Primavera Cafe Restaurant
- Trained team members on guest service standards and cafe procedures
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Enforced food safety, cleanliness, and opening and closing routines
- Maintained inventory by checking merchandise to determine levels.
- Managed POS transactions and handled cash drawer balancing at Primavera Cafe Restaurant
Education
High School Diploma -
Morris High School
New York, NYSkills
- Safety compliance
- Quality control
- Facility maintenance
- Staff scheduling
- Team training
- Team leadership
- Customer service
- Problem-solving abilities
- Decision-making
- Conflict resolution
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Food Handler Certification
- Driver's License
Timeline
Janitorial Supervisor
WOW Building Maintenance
10.2026 - Current
Assistant Store Manager
Primavera Cafe Restaurant
03.2024 - 09.2026
High School Diploma -
Morris High School