Accomplished Branch Manager with a proven track record, enhancing customer satisfaction and streamlining operations. Expert in Branch Operations Management and fostering strong customer relationships, demonstrated through significant improvements in service quality. Skilled in coaching, with a keen eye for detail, ensuring operational excellence and team development. Hardworking and passionate job seeker with strong organizational skills eager to secure a Branch Manager position. Ready to help a team achieve company goals.
Branch Operations Management
Customer Service
Customer Relationships
Excellent time management skills
Loans
Excellent work ethic
Attention to Detail
Coaching and Mentoring
Strong team-builder
Employee Development
Prioritizing and Planning
Critical Thinking
Over the past 5 years at Crane Credit Union I have helped with several community initiatives. As a team we all came together and decided on what organization we would like to help. My branch held a food drive and collected over 1200 pieces for a local food bank. Along with the non=-perishable items we donated $1,000.00 to the food bank for them to spend as they saw fit. In the past during the holidays we collected toys for The Salvation Army. My team and I also organized a school supply drive where collected several items for a nearby elementary school along. We were also able to make a $1,000.00 donation to the school for their new comfort room being installed for the students. Earlier this past summer we had a pet supply drive for Bloomington's Animal Shelter. We are a small branch but we look for ways to help out as many individuals as we can.