Maritza Dominguez
Houston,TX
Summary
Detail-oriented package handler with proven expertise in warehouse safety, package unloading, and operational efficiency. Committed to maintaining high safety standards and enhancing workflow accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
Work History
Package Handler
FedEx:Ground
Port Saint Lucie, FL
08.2023 - 05.2025
- Operated sorting machinery to efficiently process packages for distribution
- Ensured compliance with safety protocols during package handling and loading
- Streamlined package tracking system to improve workflow accuracy
- Trained new team members on operational procedures and safety standards
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Stored and secured packages in designated areas to prevent damage and theft.
Team Leader, Associate
Mcdonalds, PDI FOODS
Ft. Pierce, FL
01.2024 - 04.2025
- Collaborated with team members to improve service protocols and enhance efficiency.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
- Responded proactively and positively to rapid change.
Sales Associate
Value Pawn & Jewelry
Ft. Pierce, FL
06.2018 - 12.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to achieve monthly sales targets.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
Sales Associate
The Home Depot Inc
West Des Moines, IA
08.2018 - 11.2020
- Assisted customers with product selection and provided knowledgeable recommendations to enhance shopping experience.
- Managed inventory restocking and ensured accurate merchandising of products on sales floor.
- Operated point-of-sale systems efficiently, processing transactions and handling customer inquiries effectively.
- Collaborated with team members to maintain store organization and cleanliness, ensuring optimal shopping environment.
- Implemented promotional displays and signage to drive customer engagement with seasonal products.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Fort Pierce Central
Ft. Pierce, FLGED -
Saint James Academy
Fort Pierce05-2004
Skills
- Warehouse safety
- Package unloading
- Truck loading and unloading
- Label reading
- Sorting packages
- Package scanning
- Attention to detail
- Willing to learn
- Safety precautions
- Damage prevention
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Leader, Associate
Mcdonalds, PDI FOODS
01.2024 - 04.2025
Package Handler
FedEx:Ground
08.2023 - 05.2025
Sales Associate
The Home Depot Inc
08.2018 - 11.2020
Sales Associate
Value Pawn & Jewelry
06.2018 - 12.2021
High School Diploma -
Fort Pierce Central
GED -
Saint James Academy