Maritza Gallo
ABM Industries
Washington,District Of Columbia
Summary
Results-driven cleaning professional with a proven track record at ABM Industries, excelling in maintaining high cleanliness standards and enhancing customer satisfaction. Skilled in effective sanitization and team collaboration, I consistently achieved zero complaints regarding cleanliness, demonstrating reliability and a strong work ethic in both commercial and residential settings.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
10
years of professional experience
Work History
Cleaner
1 Year 7 Months- Maintained cleanliness and sanitation standards in assigned areas, ensuring compliance with health regulations.
- Operated cleaning equipment including vacuums, floor buffers, and pressure washers effectively.
- Assisted in inventory management of cleaning supplies, ensuring adequate stock levels for operations.
- Collaborated with team members to complete daily cleaning tasks efficiently and on schedule.
- Conducted routine inspections of facilities to identify maintenance needs and report issues promptly.
- Developed efficient cleaning schedules that optimized workflow while meeting client expectations consistently.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
- Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
- Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
- Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
- Contributed to team efforts by training new staff on best practices in cleaning and maintenance.
- Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.
- Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
- Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
- Improved overall cleanliness and hygiene by using eco-friendly cleaning products and techniques.
- Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Assisting with dish dishwashing.
- Residence cleaning.
- Assisting kitchen staff.
Housekeeping Dispatcher
6 Years 6 MonthsEducation
High School Diploma
Skills
Cleaning and sanitizing
Sweeping and mopping
Housekeeping
Customer service
Team collaboration
Reliability and punctuality
Attention to detail
Laundry services
Confidentiality awareness
Multitasking and organization
Schedule flexibility
Strong work ethic
Commercial and residential cleaning
Teamwork and collaboration
Adaptable and flexible
Decision-making
Conscientious and Detail-oriented
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Cleaner
ABM Industries
12.2024 - Current
Housekeeping Dispatcher
ABM Industries
04.2016 - 10.2022
Richard Montgomery
High School Diploma