Maritza Hernandez
Vista,CA
Summary
Dynamic professional with a proven track record at Arcadia Senior Living, excelling in customer service and team collaboration. Adept at conflict resolution and food safety, I effectively enhance operations and foster positive environments. Skilled in organizing and leading initiatives, I drive success through strategic communication and innovative problem-solving, consistently achieving high satisfaction rates.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Arcadia Senior Living
Vista, California
11.2021 - Current
- Provided excellent customer service by taking and processing orders efficiently.
- Maintained cleanliness and organization of dining areas and service stations.
- Assisted kitchen staff in food preparation and timely delivery of meals.
- Communicated effectively with team members to ensure smooth operations.
- Took orders from customers accurately and in a timely manner.
Orientation Leader
California State university San Marcos
San Marcos, California
02.2025 - 09.2025
- Conducted campus tours for incoming students and their families.
- Facilitated orientation sessions to introduce university resources and services.
- Assisted new students in navigating campus facilities and events.
- Collaborated with faculty to enhance student engagement during orientation programs.
- Developed informative materials to guide students through the transition process.
- Organized social events to foster connections among new students.
Education
Bachelor of Science - Kinesiology
California State University, San Marcos
San Marcos, CA08-2027
High School Diploma -
Vista High School
Vista, CA06-2023
Skills
- Team collaboration
- Customer service
- Conflict resolution
- Student support
- Positive and professional
- Organizational skills
- Problem solving
- Time management
- Effective communication
Certification
- Food Handlers
- ServeSafe Manager certification
Languages
Spanish
Native/ Bilingual
Timeline
Orientation Leader
California State university San Marcos
02.2025 - 09.2025
Server
Arcadia Senior Living
11.2021 - Current
Bachelor of Science - Kinesiology
California State University, San Marcos
High School Diploma -
Vista High School
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