Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
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Maritza Lopez

Summary

Motivated individual with engaging personality and flexible approach. Upbeat, friendly and able to anticipate customer needs to facilitate experiences and ensure customer return. Pronounced group worker with helpful knowledge in organization and productivity.

Overview

2
2
years of professional experience

Work History

Waitress and Hostess

Lupita Dominguez
06.2022 - 08.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Worked in collaboration with other waitresses so as to provide adequate customer care to every client.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Hostess

Oscar Dominguez
10.2020 - 06.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers and bussers with keeping dining area ready for every guest.
  • Stood in place for waitresses during times of high customer population.

Education

Bachelor of Science - Nursing

Indiana University - Purdue University Indianapolis
Indianapolis, IN
05.2027

High School Diploma -

St Joseph High School
453 N. Notre Dame Avenue South Bend, IN 46617
06.2023

Skills

  • Organized
  • Courteous Phone Demeanor
  • Problem-Solving
  • Side Work
  • Positive Attitude
  • Special Requests and Substitutions
  • Supply Restocking
  • Bathroom Servicing
  • Food Running
  • Enthusiastic

Hobbies

Some hobbies I indulge in include taking walks, reading books, and caring for greenery. I also enjoy visiting places such as art museums, coffee shops, and antique stores. I take pleasure in learning about new topics and having conversations about them.

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Waitress and Hostess

Lupita Dominguez
06.2022 - 08.2022

Hostess

Oscar Dominguez
10.2020 - 06.2021

Bachelor of Science - Nursing

Indiana University - Purdue University Indianapolis

High School Diploma -

St Joseph High School

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Maritza Lopez