Maritza Maciel
Oakland
Summary
Independent person that cares about the environment and solving problems from my community around me. I like to learn new knowledge and skills to help me grow and help my community grow as well. I like to contribute with others and I'm very understanding.
Overview
11
11
years of professional experience
Work History
Mentor
iMentor-Mentee
Oakland
09.2021 - Current
- Maintain regular online communication through online projects and monthly events.
- Develop professional skills and mindsets through career exploration and postsecondary planning.
- Practice conversing and building relationships with business professionals.
Customer Service
La Penca Azul
12.2023 - 01.2024
- I worked with this community that helped me and put me in the position of customer service.
- This helped me communicate more with customers and know what they want.
- Trained new customer service representatives on product knowledge and customer service techniques.
Babysitting
01.2020 - 01.2024
- My responsibilities include feeding, putting kids to bed, changing diapers, playing games, helping with homework, cooking, cleaning, and being organized.
- During this experience I've helped around 20 kids.
- Having this experience with ethnicities has helped me grow mentally and physically.
- This experience has shown me that we deal with different people in different ways.
Food Industry
Family job
01.2020 - 01.2022
- This experience has given me knowledge about what is required in a job.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Safety Patrol
Community Jobs
01.2014 - 01.2016
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Participant
FBI Teens Program
- Learned about many laws and how is it really like to have the responsibility that job requires.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Education
Criminal Justice -
Chabot college
01.2026
HighSchool -
Unity HighSchool
06.2024
Skills
- Active listener
- Empathizer
- Time Management
- Conflict Resolution
- Determined
- Extra curricular activities
- Customer service
- Communication skills
- Team collaboration
- Lesson planning
Extracurricular Activities
iMentor-Mentee, Oakland, California, 09/01/21, Present, Maintain regular online communication through online projects and monthly events. Develop professional skills and mindsets through career exploration and postsecondary planning. Practice conversing and building relationships with business professionals. FBI Teens Program, Learned about many laws and how is it really like to have the responsibility that job requires.
Timeline
Customer Service
La Penca Azul
12.2023 - 01.2024
Mentor
iMentor-Mentee
09.2021 - Current
Babysitting
01.2020 - 01.2024
Food Industry
Family job
01.2020 - 01.2022
Safety Patrol
Community Jobs
01.2014 - 01.2016
Participant
FBI Teens Program
Criminal Justice -
Chabot college
HighSchool -
Unity HighSchool