Maritza McClary
Clarksburg,MD
Summary
Experienced Medical Assistant skilled in both administrative and clinical responsibilities. A compassionate and respectful collaborator dedicated to providing high-quality healthcare and outstanding customer service.
Overview
21
21
years of professional experience
Work History
Lead Medical Assistant
Maternal Fetal Medicine Associates of Maryland
Rockville, MD
09.2013 - Current
- Coordinate with other departments within the clinic setting to facilitate a smooth workflow.
- Provide guidance and support for new medical assistants during their orientation period.
- Develop effective strategies for improving customer service standards in order to increase patient satisfaction levels.
- Monitor inventory levels of medical supplies in order to maintain adequate stock at all times.
- Supervise and train MA's on proper procedures for patient intake, examinations and treatments.
- Attend weekly meetings with department heads to discuss any changes or updates related to policies or procedures.
- All responsibilities listed in Medical Assistant.
Medical Assistant
Maternal Fetal Medicine Associates of Maryland
Rockville, MD
11.2005 - Current
- Administer injections, medications and treatments as directed by the physician.
- Collect samples from patients for laboratory testing.
- Maintain and organize lab results for review by the physician.
- Provide assistance to medical staff in performing minor surgical procedures.
- Clean and maintain medical equipment following procedures and standards.
- Educate patients about medications, procedures and physician's instructions.
- Relay messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Respond to patient callbacks and patient portal messages.
- Contact pharmacies to submit and refill patients' prescriptions.
- Maintain accurate medical records through filing, charting, transcription and data entry into health record system.
- Handle general office duties to support administrative staff during peak hours.
- Adhere to HIPAA regulations regarding safeguarding confidential patient information at all times.
Manager on Duty
Maternal Fetal Medicine Associates of Maryland
Rockville, MD
11.2015 - 06.2022
- Acted as Manager to a team of 10-12 employees when Senior Management was out of office.
- Ensured compliance with safety regulations, company policies, and procedures.
- Investigated incidents reported by patients or staff members.
- Provided guidance and support to team members when needed.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
Medical Assistant
Potomac Family Planning
Rockville, MD
04.2004 - 11.2005
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Education
Certificate of Medical Assistant -
Sanford Brown Institute
Landover, MD05-2005
Some College (No Degree) - General Studies
Montgomery College
Rockville, MDSkills
- Patient Care Coordination
- Clinical Leadership
- HIPAA Compliance
- Calm and level-headed under duress
- Fluent in Spanish
- Clinical Documentation
- Venipuncture and phlebotomy
- OB/GYN procedures
- Infection control procedures
Timeline
Manager on Duty
Maternal Fetal Medicine Associates of Maryland
11.2015 - 06.2022
Lead Medical Assistant
Maternal Fetal Medicine Associates of Maryland
09.2013 - Current
Medical Assistant
Maternal Fetal Medicine Associates of Maryland
11.2005 - Current
Medical Assistant
Potomac Family Planning
04.2004 - 11.2005
Certificate of Medical Assistant -
Sanford Brown Institute
Some College (No Degree) - General Studies
Montgomery College
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