Nicole Fitts
Pittsfield,ME
Summary
Organized and dependable Patient Service Representative with 20 years of experience in healthcare. Skilled at coordinating busy offices and maintaining professionalism in stressful situations. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Patient Services Representative
Northern Light Maternal Fetal Medicine
10.2023 - Current
- Scheduling appointments
- Checking patients in
- Verifying demographics & insurance
- Collecting copays
- Answering phones
- Scanning Documents
- Providing estimates
- Referrals
Scheduling Coordinator
Stillwater Dental Associates
06.2020 - 10.2023
- Scheduling appointments
- Checking patients in & out
- Verifying demographics & insurance
- Collecting copays
- Answering phones
- Medical records
- Providing estimates
Medical Secretary
Newport Family Practice
09.2005 - 06.2020
- Scheduled appointments
- Checking patients in and out
- Verifiying demograhics & insurance
- Answering phones
- Referrals
- Medical records
- Scanning
- Training new hires
Education
High School Diploma -
Nokomis Regional High School
Newport, Me06-1997
Skills
- Insurance verification
- Patient registration
- Appointment scheduling
- Patient confidentiality
- Customer service
- HIPAA compliance
- Multitasking and organization
- Electronic health records
Timeline
Patient Services Representative
Northern Light Maternal Fetal Medicine
10.2023 - Current
Scheduling Coordinator
Stillwater Dental Associates
06.2020 - 10.2023
Medical Secretary
Newport Family Practice
09.2005 - 06.2020
High School Diploma -
Nokomis Regional High School
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