Maritza Nunez
Elko,NV
Summary
Dynamic and results-driven professional with experience at Mondelez International, excelling in customer service and inventory management. Proven ability to enhance product visibility through effective merchandising strategies and relationship building. Reliable and adaptable, consistently meeting deadlines while fostering a positive shopping experience. Skilled in stock rotation and multitasking in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Merchandiser
Mondelez International
04.2025 - 06.2025
- Executed effective merchandising strategies to enhance product visibility and drive sales.
- Collaborated with cross-functional teams to optimize inventory management and ensure stock availability.
- Analyzed market trends and consumer preferences to inform product placement decisions.
- Developed engaging promotional displays that increased customer interaction and brand awareness.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Digital Shopper
Walmart
10.2024 - 04.2025
- Managed online shopping experience by optimizing product listings and ensuring accurate inventory levels.
- Assisted customers with order inquiries, providing timely resolutions to enhance satisfaction and loyalty.
- Trained new staff on best practices for navigating digital platforms and supporting customer needs effectively.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Collaborated with team members to streamline fulfillment processes, improving efficiency in order processing.
Breakfast Attendant
TownePlace Suites by Marriott
08.2024 - 10.2024
- Prepared and presented a variety of breakfast items to ensure guest satisfaction.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Monitored inventory levels and restocked supplies as needed for efficient service delivery.
- Assisted guests with inquiries regarding menu options and hotel amenities to provide exceptional service.
- Trained new staff on breakfast setup, service protocols, and safety procedures for consistent performance.
- Handled high-pressure situations calmly while multitasking effectively during peak service times.
- Proactively sought feedback from guests regarding their experience, using it constructively to improve future service.
- Participated in regular staff meetings to discuss improvements or address any concerns within the team.
Sales Associate
Walmart
08.2023 - 06.2024
- Assisted customers in product selection and inquiries to enhance shopping experience.
- Maintained knowledge of current promotions and sales to provide accurate information.
- Operated point-of-sale systems for efficient transaction processing.
- Collaborated with team members to ensure optimal store presentation and organization.
- Supported inventory management by restocking shelves and tracking product availability.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA07.2024
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Time management
- Multitasking
- Customer service
- Adaptability and flexibility
- Organizational skills
- Relationship building
- Task prioritization
Certification
Serve safe
Timeline
Merchandiser
Mondelez International
04.2025 - 06.2025
Digital Shopper
Walmart
10.2024 - 04.2025
Breakfast Attendant
TownePlace Suites by Marriott
08.2024 - 10.2024
Sales Associate
Walmart
08.2023 - 06.2024
High School Diploma -
Penn Foster Career School
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