Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maritza Salas-Salgado

Mesa,AZ

Overview

5
5
years of professional experience

Work History

Sr. Loan Officer

OneMain Financial
Mesa, AZ
11.2022 - 11.2023
  • Facilitated smooth processes by delivering exceptional customer service.
  • Conducted periodic loan reviews to ensure compliance with established policies.
  • Verified client financial details to assess creditworthiness and loan eligibility.
  • Identified cross-sell opportunities during client meetings with existing customers and prospects.
  • Developed loan contracts and clarified terms to clients for better understanding.

Account Representative

Mariner Finance
Avondale , AZ
01.2022 - 11.2022
  • Oversaw accounts receivable, including collection efforts on delinquent accounts.
  • Reviewed loan applications and informed applicants of additional documentation requirements.
  • Responded to customer inquiries regarding rates, products, and loan application statuses.
  • Evaluated and processed loan applications, providing clear explanations for decisions.
  • Managed new leads and pursued referral business through consistent follow-ups.

Assistant Manager

Curo Management
Mesa , AZ
08.2019 - 12.2021
  • Delivered leadership and mentoring to new employees, enhancing understanding of company programs.
  • Ensured compliance with safety regulations and company policies across all operations.
  • Collaborated with management to formulate strategic plans for achieving business objectives.
  • Resolved issues efficiently while maintaining accuracy in monetary transactions.
  • Balanced daily cash deposits and vault inventory, achieving zero error rate.
  • Managed loan pipeline, ensuring timely progress towards closing deadlines.

Grocery Front End Manager/Cashier

Smart And Final
Mesa, AZ
08.2018 - 08.2019
  • Resolved customer complaints, ensuring complete satisfaction through effective solutions.
  • Maintained professionalism under pressure, successfully diffusing tense situations.
  • Acknowledged by senior management for delivering outstanding customer service.
  • Balanced cashier drawers accurately and efficiently, ensuring financial integrity.

Education

High School Diploma -

Sun Valley High School
Mesa, AZ
05-2017

Skills

  • Loan processing
  • Credit analysis
  • Regulatory compliance
  • Customer service
  • Contract development
  • Problem resolution
  • Attention to detail
  • Verbal and written communication
  • Multitasking
  • Financial advisory
  • Cross-selling
  • Cash handling
  • Professionalism and courtesy

Languages

Spanish
Limited

Timeline

Sr. Loan Officer

OneMain Financial
11.2022 - 11.2023

Account Representative

Mariner Finance
01.2022 - 11.2022

Assistant Manager

Curo Management
08.2019 - 12.2021

Grocery Front End Manager/Cashier

Smart And Final
08.2018 - 08.2019

High School Diploma -

Sun Valley High School

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Maritza Salas-Salgado