Gail Patterson
Residential Finance Professional
McCalla,AL
Summary
Accomplished Sr. Loan Officer with a proven track record at Mortgage Xpress LLC, recognized for enhancing approval rates and customer satisfaction through meticulous financial assessments and robust relationship-building skills. Expertise in loan evaluation and regulatory standards complements a strong analytical problem-solving ability, driving business growth and fostering team development.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sr. Loan Officer
Mortgage Xpress LLC
Hoover, AL
04.2020 - Current
- Maximized approval rates for qualified applicants through diligent review of financial information and thorough assessment of risks
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business
- Mentored junior loan officers, sharing expertise and knowledge to improve overall team performance
- Collaborated with underwriting team to expedite loan processing times and ensure timely closings for clients
- Maintained strict compliance with industry regulations, ensuring accuracy in disclosures and adherence to lending guidelines
- Cultivated referral network with real estate agents, builders, and other professionals to generate new business leads
Sr. Loan Officer
Brand Mortgage Group, LLC
Alabama
03.2020 - 04.2020
- Company Overview: Georgia Banking Company sold their mortgage services to Brand Mortgage Group, LLC
- I attended all necessary training and decided it was not for me
- Georgia Banking Company sold their mortgage services to Brand Mortgage Group, LLC
Sr. Loan Officer
Georgia Banking Co
Alabama
09.2019 - 02.2020
- Company Overview: Georgia Bank Company decided to close their mortgage department and eliminated all loan officers and sold to Brand Mortgage
- Georgia Bank Company decided to close their mortgage department and eliminated all loan officers and sold to Brand Mortgage
Previous Owner President
3 Sisters Spa Salon
Pennsylvania, PA
12.2009 - 02.2014
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
Education
Aesthetician Licensing - Aesthetics
Chvasta Beauty Academy
Moon Township, PA01.2010
Real Estate Licensing - Real Estate & Marketing
CCAC
West Mifflin, PA05.1997
High School Diploma -
John A Brashear High School
Pittsburgh, PA05-1979
Skills
- Comprehensive Application Documentation
- Information Validation
- Structured Interview Techniques
- Analytical Problem Solving
- Relationship Building
- Commitment to Ethical Practices
- Effective Cross-Selling Techniques
- Understanding of Regulatory Standards
- Thorough Product Familiarity
- Analytical Problem-Solving
- Loan Evaluation Expertise
- Detail-Oriented Precision
- Dedication to Ongoing Learning
- Effective Client Communication
- Practiced at FHA Loan Process
- Deep Knowledge of Bankruptcy Processes
- Documentation Review
- Financial Counseling
- Consumer Lending
- Loan Origination
- Relationship Building and Management
- Mortgage Lending
- Sales Expertise
- Automated Underwriting System (AUS)
- Income Evaluation
- Loan Processing Coordination
- Effective Time Management
Certification
NMLS #268120, 12/31/24
Accomplishments
Top Producer Awards, Recognized as a top CRA lending program originator, Top producing Rookie award.
Activities
- Member of Kings Home Shelby Auxiliary
- Co-owner in 3 Sisters Spa Salon from 2009-2013. The duties I performed were HR director, Payroll, operations of daily business, inventory manager and aesthetic services.
Timeline
Sr. Loan Officer
Mortgage Xpress LLC
04.2020 - Current
Sr. Loan Officer
Brand Mortgage Group, LLC
03.2020 - 04.2020
Sr. Loan Officer
Georgia Banking Co
09.2019 - 02.2020
Previous Owner President
3 Sisters Spa Salon
12.2009 - 02.2014
Aesthetician Licensing - Aesthetics
Chvasta Beauty Academy
Real Estate Licensing - Real Estate & Marketing
CCAC
High School Diploma -
John A Brashear High School
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