Maritza Salmeron
BROWARD COUNTY PUBLIC SCHOOLS
Margate,USA
1
Language
1
Certification
20
years of professional experience
Detail-oriented Software QA Analyst with 5+ years of hands-on software quality assurance and product experience in Agile environments. Experienced in manual functional, regression, smoke, sanity, negative, and user acceptance testing; test case development; defect identification and documentation; release readiness; and cross-functional collaboration. Combines a strong technical foundation with product management experience, enabling effective collaboration with Product, Development, Design, and business stakeholders throughout the software development lifecycle. Skilled at analyzing requirements, identifying edge cases, troubleshooting issues, prioritizing work based on business impact, and communicating risks clearly. Known for taking ownership, following through on commitments, asking thoughtful questions, and continuously looking for opportunities to improve processes and product quality. Experienced with TestRail, Jira, Confluence, Azure DevOps, SQL Server, and Agile/Scrum methodologies. Strong interest in applying AI-assisted tools and emerging technologies to improve test coverage, efficiency, documentation, and software quality.
Work History
Teacher – ESE Specialized Preschool
10 Months- Collaborated with multidisciplinary teams including speech-language pathologists, occupational therapists, physical therapists, psychologists, teachers, administrators, and families.
- Maintained detailed records, ensuring accuracy, confidentiality, and compliance with requirements to support student progress.
- Identified issues affecting student progress, investigated contributing factors, and implemented targeted solutions.
- Identified issues affecting student progress, investigated factors, and implemented targeted solutions to enhance individual learning outcomes.
- Utilized technology and assistive tools to improve communication, participation, documentation, and outcomes.
- Maintained detailed documentation and records while ensuring accuracy, confidentiality, and compliance with established requirements.
- Communicated progress, concerns, risks, and recommendations clearly to stakeholders.
- Utilized technology and assistive tools to improve communication and participation, leading to better documentation and enhanced student outcomes.
- Managed multiple priorities simultaneously while maintaining accurate documentation and meeting deadlines.
Substitute Teacher
1 Year 7 Months- Analyzed lesson requirements and adapted execution to align with changing classroom environments and priorities.
- Communicated effectively with teachers, administrators, and students regarding expectations, issues, and outcomes.
- Identified and resolved issues in real time to minimize disruption and maintain continuity.
- Communicated with teachers, administrators, and students to clarify expectations and address issues, ensuring smooth classroom operations.
- Managed competing priorities independently, consistently meeting daily deliverables and maintaining accountability.
- Applied established safety and operational procedures consistently.
Product Owner
2 Years 9 Months- Collaborated with QA, Development, Design, and business stakeholders to align on product vision and ensure successful delivery throughout product development lifecycle.
- Managed and prioritized the product backlog based on customer value, business priorities, risk, and technical considerations.
- Analyzed customer feedback and product performance to identify opportunities for improvement.
- Collaborated with development and QA teams to clarify requirements, acceptance criteria, and expected product behavior.
- Facilitated stakeholder reviews and communicated product status, priorities, risks, and tradeoffs.
- Participated in sprint planning, daily stand-ups, sprint reviews, and other Agile ceremonies.
- Supported continuous improvement by identifying opportunities to improve product processes, workflows, and team collaboration.
- Led stakeholder reviews to present product status, clarify priorities, and discuss risks and tradeoffs.
- Evaluated proposed functionality from both the user and business perspective to identify gaps and potential issues.
- Used a customer-focused and analytical approach to help ensure features delivered expected business and user outcomes.
Software QA Analyst
4 Years 6 Months- Performed functional, regression, negative, user acceptance, smoke, and sanity testing across application releases.
- Developed, maintained, and executed comprehensive manual test cases for new features, enhancements, and existing functionality.
- Analyzed requirements and application behavior to identify inconsistencies, defects, usability concerns, and unexpected outcomes.
- Identified and documented software defects with clear, actionable insights for development teams, improving defect resolution efficiency.
- Collaborated with developers and product stakeholders to investigate defects and validate fixes, enhancing overall software quality.
- Participated in design and requirements meetings to provide QA input and identify potential quality risks, ensuring higher quality outcomes prior to development and release.
- Supported deployment activities and verified operational readiness across testing and production environments.
- Conducted ad hoc and exploratory testing based on project needs and emerging risks.
- Prepared for and led sprint reviews, communicating completed functionality and testing outcomes to stakeholders.
- Maintained a strong focus on application reliability, usability, consistency, and customer impact.
- Adapted testing priorities based on project timelines, feature complexity, and business requirements.
- Contributed to Agile development processes and supported quality throughout the software development lifecycle.
Customer Service Representative
2 Years 6 Months- Investigated customer-reported issues to identify root causes, implementing solutions or workarounds to enhance customer satisfaction.
- Investigated customer-reported issues to identify root causes and determine appropriate solutions or workarounds.
- Troubleshot problems while minimizing customer disruption.
- Identified recurring customer issues, providing actionable feedback that informed improvements in service delivery.
- Troubleshot problems, minimizing customer disruption and ensuring timely resolutions.
- Developed strong analytical, problem-solving, documentation, and customer advocacy skills that transitioned into software quality assurance.
Restaurant Team Member
5 Years 9 Months- Delivered exceptional customer service in fast-paced restaurant environment.
- Assisted in food preparation, ensuring adherence to quality standards.
- Collaborated with team to maintain cleanliness and organization of dining area.
- Trained new team members on operational procedures and customer service techniques.
- Streamlined order processing by efficiently managing multiple tasks simultaneously.
- Implemented feedback systems to enhance guest satisfaction and service quality.
- Led team initiatives focused on improving workflow and operational efficiency.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Education
Associate of Arts - Information Technology Project Management
Certificate - Project Management
Bachelor of Applied Science - Technology Management
Skills
Manual Software Testing SQL / Database Testing
Functional Testing
Regression Testing
Smoke & Sanity Testing
User Acceptance Testing (UAT)
Negative & Exploratory Testing
Test Case Development
Test Planning & Documentation
Defect Identification & Reporting
Requirements Analysis
Risk-Based Testing
Root Cause Analysis
Release & Deployment Readiness
Agile / Scrum
Sprint Planning & Reviews
Product Requirements
Acceptance Criteria
Cross-Functional Collaboration
Stakeholder Communication
SQL / Database Testing
Technical Troubleshooting
Process Improvement
TestRail
Jira / Confluence
Azure DevOps
Certification
- Certified Associate in Project Management (CAPM) — Project Management Institute | Mar 2025
- Certified Scrum Product Owner (CSPO) — Scrum Alliance | Aug 2019
- Certified ScrumMaster (CSM) — Scrum Alliance | Nov 2019
LANGUAGES
Spanish: Native/Bilingual
Timeline
Teacher – ESE Specialized Preschool
BROWARD COUNTY PUBLIC SCHOOLS
08.2025 - 06.2026Read More
Substitute Teacher
KELLY EDUCATION / BROWARD COUNTY PUBLIC SCHOOLS
01.2024 - 08.2025Read More
Product Owner
AFFORDABLEHOUSING.COM
05.2019 - 02.2022Read More
Software QA Analyst
AFFORDABLEHOUSING.COM
09.2014 - 03.2019Read More
Customer Service Representative
AFFORDABLEHOUSING.COM
03.2012 - 09.2014Read More
Restaurant Team Member
La Granja Parrilla
05.2006 - 02.2012Read More
Broward College
Bachelor of Applied Science from Technology Management
Read More
Broward College
Associate of Arts from Information Technology Project Management
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Western Governors University
Certificate from Project Management
Read More