Marium Jaffer
San Jose,CA
Summary
. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Operations Associate 1
Jackson National Life Insurance Company
East Lansing, MI
2021.11 - 2022.06
- Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
- Discussed and explained contracts with vendors and clients.
- Detected errors and initiated or arranged for corrective action, following through with cognizant parties to verify resolution.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Strategic Support Associate
Jackson National Life Insurance Company
East Lansing, MI
2021.07 - 2022.11
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
Intern
Associated Consulting Engineers ACE Limited
Karachi, Pakistan
2020.08 - 2020.10
- Communicated with officers to help to set up the SAP for the company
- Worked with departments on how to run things efficiently
- Helped create the guideline for the departments on how to use SAP
- Sorted and organized materials such as physical files, tracking spreadsheets and reports.
- Organized company files and created support system to decrease workload and increase productivity of account managers.
Tutor
Lansing Pubic School
East Lansing, MI
2019.09 - 2021.03
- Help students from ages 4 to 14 with homework and school projects Worked with specific students that need help on language arts to further their skills.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
Manager
Gems Camp
East Lansing, MI
2018.06 - 2019.08
- Created activities for specific subjects like math, engineering and science Managed the daily activities for the camper and helped accomplish the activities with a good attitude Supervised 20 youth campers ranging from 6 to 13 years old.
Education
Bachelor of Science - Economic Geography
Michigan State University
East Lansing, MI 2016.09 - 2020.08
Skills
Verbal and written communication
Strategic Planning
Community engagement
Certification
Microsoft Excel
Timeline
Operations Associate 1
Jackson National Life Insurance Company
2021.11 - 2022.06
Strategic Support Associate
Jackson National Life Insurance Company
2021.07 - 2022.11
Intern
Associated Consulting Engineers ACE Limited
2020.08 - 2020.10
Tutor
Lansing Pubic School
2019.09 - 2021.03
Manager
Gems Camp
2018.06 - 2019.08
Bachelor of Science - Economic Geography
Michigan State University
2016.09 - 2020.08