. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Operations Associate 1
Jackson National Life Insurance Company
East Lansing, MI
2021.11 - 2022.06
Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
Discussed and explained contracts with vendors and clients.
Detected errors and initiated or arranged for corrective action, following through with cognizant parties to verify resolution.
Developed and updated tracking spreadsheets for process monitoring and reporting.
Strategic Support Associate
Jackson National Life Insurance Company
East Lansing, MI
2021.07 - 2022.11
Managed data and correspondence to secure information across complex landscapes of organizational departments.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
Intern
Associated Consulting Engineers ACE Limited
Karachi, Pakistan
2020.08 - 2020.10
Communicated with officers to help to set up the SAP for the company
Worked with departments on how to run things efficiently
Helped create the guideline for the departments on how to use SAP
Sorted and organized materials such as physical files, tracking spreadsheets and reports.
Organized company files and created support system to decrease workload and increase productivity of account managers.
Tutor
Lansing Pubic School
East Lansing, MI
2019.09 - 2021.03
Help students from ages 4 to 14 with homework and school projects Worked with specific students that need help on language arts to further their skills.
Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
Manager
Gems Camp
East Lansing, MI
2018.06 - 2019.08
Created activities for specific subjects like math, engineering and science
Managed the daily activities for the camper and helped accomplish the activities with a good attitude
Supervised 20 youth campers ranging from 6 to 13 years old.
Education
Bachelor of Science - Economic Geography
Michigan State University
East Lansing, MI
2016.09 - 2020.08
Skills
Verbal and written communication
undefined
Certification
Microsoft Excel
Timeline
Operations Associate 1
Jackson National Life Insurance Company
2021.11 - 2022.06
Strategic Support Associate
Jackson National Life Insurance Company
2021.07 - 2022.11
Intern
Associated Consulting Engineers ACE Limited
2020.08 - 2020.10
Tutor
Lansing Pubic School
2019.09 - 2021.03
Manager
Gems Camp
2018.06 - 2019.08
Bachelor of Science - Economic Geography
Michigan State University
2016.09 - 2020.08
Microsoft Excel
Microsoft Word
Similar Profiles
Gauge Horton-BeanGauge Horton-Bean
Operations Associate at Jackson National Life Insurance CompanyOperations Associate at Jackson National Life Insurance Company