Marivel Soto
AZ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated professional with a background in childcare and hospitality, notably at A Kiddies Kingdom. Excelled in creating inclusive learning environments and fostering strong family relationships, demonstrating exceptional customer service and lesson planning skills. Achieved significant improvements in classroom engagement and safety protocols, showcasing a strong work ethic and a commitment to excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Childcare Teacher
A Kiddies Kingdom
2318 N 35th Ave, Phoenix, AZ85009
12.2022 - Current
- Collaborated with colleagues to develop cross-curricular projects, fostering a deeper understanding of subject matter.
- Supported diverse student needs through differentiated instruction strategies, ensuring academic success for all learners.
- Organized small groups of children while transitioning to and from outdoor play.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Monitored classroom to verify safe and secure environment.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted children with special needs by providing tailored support and accommodations, ensuring inclusive learning environment.
Restaurant Food Server
PT Pho Express
10220 W McDowell Rd #150 Avondale ,AZ 85392
04.2022 - 09.2022
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
- Assisted in training new server hires, sharing best practices and restaurant procedures.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
- Provided exceptional tableside service during busy shifts, maintaining composure under pressure while multitasking efficiently.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Operated cash register to record transactions accurately and efficiently.
- Worked flexible schedule and extra shifts to meet business needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Answered phone calls to take orders, give information and document reservations.
Education
High School Diploma -
Sierra Linda High School
Tolleson, AZ05.2022
Skills
- CPR and First Aid
- Cleaning and sanitation
- Lesson Planning
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
Certification
- Pediatric First Aid/CPR/AED - American Heart Association or American Red Cross.
- Food Handler's Permit/License – Local Health Departments.
Languages
English
Full Professional
Timeline
Childcare Teacher
A Kiddies Kingdom
12.2022 - Current
Restaurant Food Server
PT Pho Express
04.2022 - 09.2022
High School Diploma -
Sierra Linda High School