Personable and dependable with keen sense for customer service and effective communication. Possesses foundational knowledge of banking procedures and cash handling, including proficiency in basic financial transactions and account management. Dedicated to providing exceptional service and ensuring customer satisfaction.
I was hired and introduced to the banking professions at ANZ without any experience in 2021. I resigned early due to family emergencies. I started serving as a personal teller for 3 months and was promoted to serve and fulfill business transactions. I applied again later on with the second employer, Territorial Bank of American Samoa and from observance and skills I had gained, I was promoted to a business teller in less than 2 months in the consumer field. I was rewarded for being reliable and being a team player around, I managed to master most of other banking activities aside from serving transactions, processing deposits and withdraws and maintaining cash; such as logging and issuing cashiers checks, temporary checks, process international and domestic wire transfers, and completing daily reports. I superintended our teller line of both the consumer and business line. I trained new recruits and helped them set up in position. I am able to multitask and be the best team player whether it is my responsibility or not, and these are my best skills.