Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Mariya Bilovych

Plainfield,IL

Summary

Skilled in team motivation and conflict resolution, I empowered staff through effective training and mentorship, leading to improved operational workflows and a notable increase in service quality. Committed to fostering an inclusive and collaborative environment. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

3
3
years of professional experience

Work History

Team Leader

Chicago Bread
06.2024 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Built and maintained strong client relationships, leading to repeat business and referrals.
  • Improved operational workflows, enabling team to handle increased workloads without compromising quality.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Volunteer

High School
08.2022 - 05.2025
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Education

General Studies

Oswego East High School
Oswego, IL
05-2025

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Team supervision
  • Staff training
  • Goal setting
  • Overseeing daily activities
  • Flexible schedule
  • Employee training
  • Multitasking
  • Time management

Accomplishments

  • Supervised team of 5+ staff members at 17.

Languages

English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Polish
Limited Working

Timeline

Team Leader

Chicago Bread
06.2024 - Current

Volunteer

High School
08.2022 - 05.2025

General Studies

Oswego East High School