Performed weekly and biweekly cleanings for individual homes, ensuring a consistent and tidy living environment.
Deep Cleaning assistant for individual clients using all Natural supplies.
Home organizing, de-cluttering and Interior Design upgrades.
Cultivated and strengthened relationships with clients to enhance satisfaction and foster repeat business.
Executive Assistant and Member Relations Co-ordina
Royal Coconut Coast Association
Kapa'a
2016.03 - 2020.12
Administrative Assistance to the Board of Directors consisting of all the area Hotel Managers and Visitors Bureau Director.
In charge of the Board of Directors meeting scheduling, hosting, Meeting Minutes, Agenda, and all follow up communications with the Board of Directors.
Global Marketing efforts to promote the area and working one on one with Marketing Director and assisting in Social Media campaigns.
Keeping all Members updated with consistent outreach to business owners and members.
Soley responsible for Sales and Marketing informing qualified businesses of the opportunity and benefits in joining the Association.
Organized meetings and prepared agendas, meeting Minutes and any needed follow up as requested by the Board of Directors.
In charge of yearly Membership Dinner and Reception.
Direct liaison for all Members and Business owners.
Rooms Inventory Control
Suite Paradise Kauai
Koloa
2018.02 - 2020.03
Conducted detailed inventory and inspections for condo and rental homes.
Detailed data entry along with clear and consise photos of each item in units to ensure accurate records.
Completed consise and detailed data entry with descriptions of all contents of units for insurance and security documentation.
Room Inspection prior to guest arrival to ensure unit is up to high quality standards.
Ensure upkeep for each unit. Working with all departments in order to rectify any issues in a timely manner.
Assistant Manager
Premier Kaua'i Vacation Rentals
Kapa'a
2014.06 - 2017.03
Assisted in managing daily operations of vacation rental properties located at 5 different Condo Locations.
Daily duties included but not limited to, Reservations, Check In/Out and all Guest Relations.
Resolved guest inquiries and issues promptly, enhancing overall guest satisfaction.
Oversaw upkeep of property, ensuring high standards for grounds, buildings, and landscaping.
Responsible for ensuring top quality of Individual Unit upkeep including cleanliness, functionality, and in charge of rehab and upgrade in interior designing when necessary.
Carry out any unit owner special requests.
Maintained property appearance by overseeing housekeeping and maintenance.
Carry out any unit owner special request.
Monitored inventory of supplies to ensure adequate stock levels.
Ensured compliance with safety regulations and company policies.
Created thorough and timely reports on project activities to inform management decisions.
Sales & Marketing Director
For Kauai Magazine
Waimea
2015.01 - 2016.01
Director of Sales and Advertising for a mothly newsprint publication.
Marketing overall business in person and online.
Working One on One with Advertising clients, publisher, and print designer to provide specific designed monthly ad campaigns.
Social Media campaign assistance as well as keeping online community calendar updated.
Managed social media campaigns to increase brand awareness and engagement.
Generated leads through networking, cold calling, email campaigns.
Self/Owner
New Wave Nutrition Club
Lihue
Nutrition Club owner. Daily operations and marketing, as well as facilitate nutrition and fitness classes. Nutritional products retail, education and direct sales.
Education
Kauai Community College
Lihue, HI
High School Diploma -
Waimea High School
Waimea, HI
Skills
Over 20 years experience in Hospitality Industry
Several years experience in a wide variety of Customer Service positions including Food and Beverage
Administrative, Retail, and Hotel Management experience
Dependable and reliable
Strong multi-tasking and problem-solving skills
Motivated team player
Sales and Marketing Experience
Superior organization ability & detail-oriented
Excellent communication skills
Strong work ethic
Self starter and able to take direction
Event planning experience
Proficient computer skills
Kaua'i born and raised - Strong Island knowledge
Additional Information
Past work history include:
Kaua'i Marriott Resort- Front Office and PBX Operations.
Kaua'i Resort Hotel- Front Office, Night Audit and main switchboard operator.
Waiohai Beach Resort - Poolside Cocktail and Food Server and Bar Back.
Dondero's Restaurant - Hostess
Dukes Canoe Club - Server
Mammoth Mountain Inn (CA)- Front Office Supervisor.
Radisson Hotel San Diego- Front Desk Clerk.
Parametrix Research (WA)- Main Receptionist/Switchboard as well as A/R & A/R Accountant.
Timeline
Sole Proprietor
Zen Spaces Kauai
2020.05 - Current
Rooms Inventory Control
Suite Paradise Kauai
2018.02 - 2020.03
Executive Assistant and Member Relations Co-ordina