Mariya Shields

• Deliver exceptional customer service while assisting guests with purchases, product recommendations, and store inquiries.
• Collaborate with leadership and team members to achieve operational goals while providing an outstanding guest experience.
• Train and mentor newly hired team members on store procedures, customer service expectations, and daily operations.
• Fulfill online and in-store pickup orders while maintaining speed and accuracy.
• Operate cash registers and accurately process cash, credit, and digital payment transactions.
• Restock shelves and replenish merchandise to ensure products remain available and organized.
• Build merchandise displays and maintain clean, organized sales floor areas.
• Execute visual merchandising and presentation standards to create an appealing shopping environment.

• Organized and presented apparel to enhance customer engagement through visually appealing merchandise displays.
• Restocked inventory and organized backroom products to support seamless sales operations.
• Restocked inventory and maintained efficient organization of backroom products.
• Sustained clean, organized, and customer-friendly shopping environment to improve overall customer experience.
• Supported daily store operations during peak business hours to ensure smooth workflow.

• Helped students navigate computers, educational software, and digital learning platforms.
• Guided students in navigating computers, educational software, and digital learning platforms to enhance their learning experience.
• Worked alongside teachers to ensure students successfully completed technology-based coursework.
• Facilitated computer literacy and problem-solving skills development through tailored assistance.
• Resolved classroom technology issues to minimize disruption and support teaching activities.

• Facilitated student proficiency in Microsoft Excel, data organization, and spreadsheet functions for biology laboratory courses.
• Guided students in organizing, analyzing, and interpreting scientific laboratory data.
• Supported students across multiple biology laboratory courses by answering questions and providing individualized assistance.
• Enhanced student confidence in using technology for coursework and laboratory reports.
• Provided tailored support to students in multiple biology laboratory courses, addressing questions and ensuring understanding.

• Supported daily operations in family-owned restaurant by performing diverse front-of-house responsibilities.
• Took customer orders, served food and beverages, and ensured timely and accurate service.
• Operated cash registers and processed cash, credit, and debit card transactions accurately.
• Answered phone calls, managed takeout orders, and coordinated customer seating during busy hours.
• Maintained cleanliness and sanitation throughout the dining room, kitchen service areas, and workstations.
• Assisted with opening and closing procedures, including cleaning, stocking, and preparing the restaurant for daily operations.
• Established strong relationships with regular customers, effectively addressing concerns to enhance their dining experience.
• Assisted customers experiencing minor medical situations by remaining calm, providing immediate assistance, and notifying emergency services or family members when appropriate.
• Adjusted roles based on restaurant demands by seamlessly fulfilling multiple roles, contributing to overall restaurant success.

• Women's Missionary Society Scholarship Recipient
• 3.0 GPA
• Extra coursework: Genetics, Ecology, Evolution, Microbiology, Cell Biology
• Relevant Coursework: Machine Learning in Biology

Completed an upper-level course focused on applying computational methods and machine learning techniques to biological research through hands-on programming and data analysis.

• Wrote and modified code using Python, R, and Jupyter Notebooks.
• Applied machine learning techniques to analyze and interpret biological datasets.
• Used Microsoft Excel alongside programming tools for data organization, visualization, and statistical analysis.
• Developed predictive models and explored supervised machine learning concepts using biological data.
• Performed data preprocessing, model evaluation, and scientific data interpretation through coding-based laboratory projects.
• Strengthened computational thinking, analytical reasoning, and technical problem-solving skills through real-world biological applications.

• Honoree of Graduate
• Mu Theta Kappa Member
• Extracurricular Activities: Track & Field
• Extracurricular Activities: Cheer & Dance
• Awarded Mu Theta Kappa
• 3.9 GPA
• Ranked in Top 20% of class
• National Society of High School Scholars Member