Mariya Walcott
Mesa,AZ
Summary
Driven professional with a strong work ethic and outstanding customer service skills, honed at Fry's Food And Drug. Excelled in enhancing customer satisfaction and loyalty through effective assistance and a positive attitude. Skilled in multitasking and teamwork, consistently contributing to a welcoming and efficient shopping environment. Demonstrated proficiency in handling transactions with accuracy and resolving customer issues, fostering improved relations.
Overview
1
1
year of professional experience
Work History
Curtesy Clerk
Fry's Food And Drug
05.2024 - Current
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Cashier
Cobblestone Auto Spa
01.2024 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Clerk
Water N' Ice
04.2023 - 11.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, or in-person to provide information.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Education
High School Diploma -
Mesa High School
Mesa, AZ05.2024
Skills
- Positive Attitude
- Strong Work Ethic
- Customer Service
- Outgoing and Friendly
- Teamwork and Collaboration
- Customer Assistance
- Patience and Tolerance
- Flexible Schedule
- Professional Appearance
Timeline
Curtesy Clerk
Fry's Food And Drug
05.2024 - Current
Cashier
Cobblestone Auto Spa
01.2024 - 05.2024
Clerk
Water N' Ice
04.2023 - 11.2023
High School Diploma -
Mesa High School