Rachael Mendoza
Montclair,CA
Summary
Diligent Customer Service professional bringing demonstrated expertise in customer support, task prioritization and time management. Familiar with diverse courtesy tasks, including moving product, collecting carts and locating items for customers. Proficient in stock management and sales support. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Curtesy Clerk
Vons
11.2022 - Current
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
- Maintained clean and tidy checkout area to optimize service delivery.
- Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
Education
California Pacific Charter School
Costa Mesa, CA05.2022
Skills
- Positive Attitude
- Strong Work Ethic
- Customer Service
- Outgoing and Friendly
- Teamwork and Collaboration
- Customer Assistance
- Bagging techniques
- Bagging procedures
- Patience and Tolerance
- Flexible Schedule
- Cart returns
- Safety awareness
- Effective Communication
- Floor cleaning
Timeline
Curtesy Clerk
Vons
11.2022 - Current
California Pacific Charter School
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