MARIYAH LEGGITT
Topeka,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Bartender/FOH Trainer
Hooters Of Topeka
Topeka, KS
09.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Youth Counselor
Florence Crittenton Services
08.2020 - 10.2023
- Monitored youth behavior and offered guidance and support for positive change.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
- Provided crisis intervention and emotional support to youth.
- Documented detailed case notes efficiently, maintaining confidentiality while adhering to reporting protocols set forth by the organization.
- Managed crises effectively using de-escalation techniques, prioritizing safety while addressing the underlying emotional triggers for each incident.
Shift Supervisor
Plato's Closet
10.2015 - 09.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
Guest Advocate
Target
12.2019 - 09.2020
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
Social Work -
Washburn University
Topeka, KSHigh School Diploma -
Topeka High School
Topeka, KS05.2017
Skills
- Results-oriented mindset
- Good communication skills
- Team leadership experience
- Problem solving
- Strong multitasking
- Liquor, beer, and wine knowledge
Activities
- Volunteer Classroom Assistant - State Street Elementary
- Volunteer - Special Olympics of Kansas
- Faith & Work Series Scholarship Recipient - The Greg Brenneman Series
- Executive Secretary - Emporia State Panhellenic Association
- Vice President - Emporia State Green Club
- Vice President - Emporia State Homecoming Committee
Timeline
Bartender/FOH Trainer
Hooters Of Topeka
09.2021 - Current
Youth Counselor
Florence Crittenton Services
08.2020 - 10.2023
Guest Advocate
Target
12.2019 - 09.2020
Shift Supervisor
Plato's Closet
10.2015 - 09.2021
Social Work -
Washburn University
High School Diploma -
Topeka High School