Mariza Lara
Mesa,AZ
Summary
Professional with experience in scheduling and registration processes, known for strong organizational and communication skills. Adept at managing multiple tasks, ensuring smooth operations, and adapting to changing needs. Proven ability to work collaboratively with teams, maintaining high standards and achieving results. Skilled in customer service, data entry, and appointment coordination, with focus on reliability and efficiency.
Overview
25
25
years of professional experience
Work History
Registration Scheduler
HonorHealth
09.2025 - Current
- Scheduled patient appointments using electronic health record systems to ensure efficient workflow.
- Coordinated with healthcare providers to optimize scheduling and reduce patient wait times.
- Managed incoming calls and inquiries, providing accurate information regarding services and availability.
FRONT OFFICE SUPERVISOR
NOAH
07.2021 - 08.2025
- Conducts timely performance evaluations and provides regular performance feedback
- Trained and mentored front desk staff, enhancing team performance and service quality.
- Coordinates training programs for new staff and identifies training and coaching needs for current staff
- Self-pay financial assistance screening
- Supervised daily front office operations, ensuring efficient guest check-in and check-out processes.
- Coordinated communication between departments to streamline operations and enhance guest experience.
- Application and enrollment assistance for AHCCCS/SNAP, Marketplace
- Community Outreach
ELIGIBILITY / REGISTRATION SPECIALIST
VALLEYWISE WOMEN’S HEALTH CLINIC
09.2019 - 07.2021
- Screen patients for self-pay financial assistance, AHCCCS/SNAP application assistance
- Insurance and authorization verification
- Payment collection and posting
- Managed patient registration processes, ensuring accuracy and compliance with health regulations.
- Streamlined appointment scheduling systems to enhance patient flow and reduce wait times.
REIMBURSEMENT / COLLECTIONS TEAM LEAD
REVENETIX, LLC
02.2016 - 09.2019
- Processed Authorizations
- Appealed denied claims
- Billed secondary claims
- Led collections team to improve recovery rates through strategic process enhancements.
- Developed training programs for team members on best practices in collections management.
SELF PAY / COLLECTIONS REPRESENTATIVE
MESA PEDIATRICS PROFESSIONAL ASSOC
04.2013 - 01.2016
- Insurance verification
- Disputed unpaid and denied claims
- Answered busy phones
- Managed accounts receivable processes to ensure timely payments and maintain cash flow.
- Resolved billing discrepancies through effective communication with patients and insurance providers.
TRAINING SPECIALIST
ASSOCIATION FOR SUPPORTIVE CHILD CARE
09.2009 - 04.2013
- Facilitated injury prevention training throughout Central Phoenix for unlicensed childcare providers
- Developed and delivered training programs for early childhood educators to enhance instructional techniques.
- Collaborated with community agencies to assess training needs and align programs with organizational goals.
PROGRAM MANAGER
SACRAMENTO FOOD BANK & FAMILY SERVICES
06.2001 - 08.2009
- Led cross-functional teams to develop and implement strategic initiatives enhancing program efficiency.
- Streamlined operational processes, improving service delivery and client satisfaction across multiple programs.
- Cultivated partnerships with community organizations to expand outreach and resource availability for clients.
- Developed comprehensive reports for stakeholders, showcasing program impact and strategic direction.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
Education
Certification - Certified Medical Bilingual Assistant
Valleywise Health Center
Phoenix, AZMedical Assistant Certificate - Medical
High Tech Institute
Sacramento, CAHigh School Diploma -
Woodland High School
Woodland, CASkills
- EMR
- Data entry proficiency
- BLS
- Software navigation
- Patient confidentiality
- Exceptional organization
Languages
Spanish
Native or Bilingual
Timeline
Registration Scheduler
HonorHealth
09.2025 - Current
FRONT OFFICE SUPERVISOR
NOAH
07.2021 - 08.2025
ELIGIBILITY / REGISTRATION SPECIALIST
VALLEYWISE WOMEN’S HEALTH CLINIC
09.2019 - 07.2021
REIMBURSEMENT / COLLECTIONS TEAM LEAD
REVENETIX, LLC
02.2016 - 09.2019
SELF PAY / COLLECTIONS REPRESENTATIVE
MESA PEDIATRICS PROFESSIONAL ASSOC
04.2013 - 01.2016
TRAINING SPECIALIST
ASSOCIATION FOR SUPPORTIVE CHILD CARE
09.2009 - 04.2013
PROGRAM MANAGER
SACRAMENTO FOOD BANK & FAMILY SERVICES
06.2001 - 08.2009
Certification - Certified Medical Bilingual Assistant
Valleywise Health Center
Medical Assistant Certificate - Medical
High Tech Institute
High School Diploma -
Woodland High School