Marizela Cortez
Fremont,OH
Summary
Detail-oriented individual with a strong focus on safety compliance and conflict resolution. Experienced in maintaining operational standards and promoting positive interactions, ready to contribute to a collaborative team environment.
Overview
11
11
years of professional experience
Work History
Bartender
Anthonys bar and gril
Fremont, Ohio
09.2026 - Current
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of the bar area and tools.
- Assisted in managing inventory levels of drinks and supplies.
- Engaged with customers, providing excellent service and recommendations.
- Performed opening and closing duties including restocking supplies.
- Welcomed customers warmly upon entering the bar. and provided excellent customer service.
Juvenile Correctional Officer
Sandusky County Juvenile detention center
Fremont, Ohio
05.2024 - 09.2026
- Supervised daily activities of juveniles in secure detention facilities.
- Ensured safety and compliance with facility regulations and policies.
- Conducted regular inspections of living areas and common spaces.
- Facilitated group discussions to promote conflict resolution among residents.
- Trained new staff on operational procedures and emergency protocols.
- Directed and supervised juveniles in a correctional setting, ensuring safety of all inmates.
- Monitored security cameras throughout the facility to ensure safety of staff and inmates.
- Developed positive relationships with inmates through constructive interactions while enforcing rules fairly.
- Responded promptly to emergency situations, such as fights or attempted escapes.
- Attended court proceedings when required as an expert witness providing testimony related to an inmate's case.
- Enforced rules and regulations related to inmate conduct and behavior in accordance with established policies.
State Tested Nursing Assistant
Bethesda Care Center
Fremont, Ohio
01.2020 - 10.2023
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Provided companionship and emotional support to enhance resident well-being.
- Maintained cleanliness and safety of resident areas throughout the facility.
- Documented resident care accurately in electronic health records systems.
- Educated residents and families about health management and wellness strategies.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Helped transfer patients from beds to wheelchairs or exam tables using proper body mechanics techniques.
- Answered call lights promptly to attend to patient needs.
- Provided basic patient care by bathing and grooming patients, changing bedding, and assisting in feeding activities.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Followed infection control protocols while performing nursing assistant duties.
- Monitored vital signs including temperature, pulse rate and blood pressure.
Manager
McDonald's
Fremont, Ohio
05.2018 - 12.2021
- Oversaw daily operations to ensure smooth restaurant functionality.
- Trained and mentored staff on service standards and procedures.
- Managed inventory levels and conducted regular stock assessments.
- Scheduled employee shifts to optimize team performance and coverage.
- Coordinated team meetings to communicate goals and operational updates.
- Conducted performance evaluations to support staff development initiatives.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Crew Leader
McDonald's
Fremont, Ohio
05.2015 - 05.2018
- Supervised team members to ensure efficient service during peak hours.
- Trained new crew members on operational procedures and customer service standards.
- Ensured compliance with food safety standards and sanitation practices.
- Resolved customer complaints swiftly to enhance guest satisfaction experiences.
- Monitored cash register operations and handled cash management tasks.
- Trained new hires on job duties, safety protocols, and company policies.
Education
High School Diploma -
Townsend
Castalia, OH06-2021
Skills
- Beverage preparation
- Inventory management
- Customer engagement
- Food safety standards
- Conflict resolution
- Team leadership
- Cash handling
- Staff training
- Communication skills
- Time management
- Customer rapport building
- Problem solving
- Inventory
- Food service
Timeline
Bartender
Anthonys bar and gril
09.2026 - Current
Juvenile Correctional Officer
Sandusky County Juvenile detention center
05.2024 - 09.2026
State Tested Nursing Assistant
Bethesda Care Center
01.2020 - 10.2023
Manager
McDonald's
05.2018 - 12.2021
Crew Leader
McDonald's
05.2015 - 05.2018
High School Diploma -
Townsend