Marjke Sheasby
Fremont,OH
Summary
Dynamic and dependable professional with a proven track record at DoorDash, excelling in customer service and route optimization. Recognized for enhancing delivery efficiency and fostering strong client relationships. Skilled in GPS navigation and problem-solving, consistently ensuring timely and accurate deliveries while maintaining a positive attitude in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Delivery Driver
DoorDash
Fremont, OH
12.2024 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Successfully avoided time delivery delays by carefully planning best routes.
Scare Actor
Cedar Point
Sandusky, OH
08.2023 - Current
- Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
- Teamed on clean up of set and location at end of performance to prepare for next performance.
- Enhanced guest experience by embodying various scare roles and maintaining character throughout performances.
- Worked with various special effects, fog, strobes and loud sounds.
- Utilized improvisational techniques when interacting with guests, creating a unique experience for each visitor.
- Promoted safety for both actors and guests by adhering to all guidelines and protocols during performances.
- Contributed to marketing initiatives by participating in promotional photo shoots and videos showcasing the attraction''s highlights.
- Exceptional skills in voice acting, special body movements and facial expressions to elicit strong responses from audience.
- Collaborated with fellow actors to create immersive scenes, resulting in consistently positive audience feedback.
- Applied special makeup to complement costume design for role in haunted woods entertainment event.
- Applied techniques, using sense memory, character analysis and script analysis to bring characters to life.
Team Member
McDonald’s
Woodville, OH
01.2024 - 07.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Assisted in inventory management to prevent stock shortages and overages.
- Fostered positive work environment, leading by example and offering support to team members as needed.
Hostess
Fricker’s
Fremont, OH
03.2022 - 06.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Completed daily side work and opening duties without fail.
- Backed up servers by checking on tables and retrieving items for guests.
- Delivered pick-up and curbside orders to guests.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Barista
Christy’s Corner Cafe
Elmore, OH
09.2020 - 05.2021
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Created seasonal beverage menu, driving increased interest and sales during holiday periods.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Promoted additional items with beverages, increasing store sales.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Education
Ohio Virtual Academy
Maumee, OH05.2020
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Dependable and reliable
- Safe driving
- Problem-solving
- Clean driving record
- GPS and route planning
- Order picking and processing
- Attention to detail
- Cash handling
- Cleanliness
- Exceptional customer service
- Espresso machine operation
- Safe food handling
- Beverage preparation
- Excellent memory
- New hire training
- Drink customization
- Espresso preparation
- Sales expertise
- Basic math
- Clear communication
- Improv acting
- Audience engagement
- Script memorization
- Character development
- Timing and pacing
- Voice manipulation
- Creative thinking
- Physical endurance
- Responsible and dependable
- Team collaboration
- Special events
- Phone etiquette
- Customer service expertise
- Payment processing
- Table bussing
- Food safety
- Dining customer service
- Menu design
- Seating coordination
- Multitasking
- Team player
- Active listening and communication
- Guest greeting and seating
Timeline
Delivery Driver
DoorDash
12.2024 - Current
Team Member
McDonald’s
01.2024 - 07.2024
Scare Actor
Cedar Point
08.2023 - Current
Hostess
Fricker’s
03.2022 - 06.2022
Barista
Christy’s Corner Cafe
09.2020 - 05.2021
Ohio Virtual Academy