Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MARJORIE BOLISCAR

Brooklyn,NY

Summary

Dynamic, innovative, and results-driven Senior Executive with over 15 years of experience in strategy, development, and operations of corporate sectors. Proven track record leading teams to success through effective management and strategic planning optimizing productivity and bottom-line results. Committed to providing thought leadership and business acumen for innovative solution developments with a strong focus on collaboration and conflict resolution.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Risk Control and Governance Team Lead/Executive Director

Morgan Stanley
01.2018 - Current
  • Managed a global team overseeing risk control, reporting, regulatory compliance, policies and procedures, and governance across multiple regions. Handled operational risk, internal metrics, incident management, and coordinated with compliance and auditors. Managed the risk and control framework across Morgan Stanley Operations by establishing controls through structured risk identification and proactive review of operations processes. Utilized Customer Service skills to collaborate with senior leaders, Compliance, Legal, and Regulatory Relations to achieve optimal results.
  • Key Achievements:
  • Transitioned manual process email reviews to an automated solution, saving $750k
  • Increased fungibility and training for small teams to reduce key dependencies while maintaining high levels of productivity.
  • Led international teams by fostering strong connections and collaboration, thereby enhancing morale and team effectiveness.
  • Manual processes hours were reduced by 7000 through automation tools in 2025, with an anticipated savings of 12000 hours in 2026 that addressed headcount requirements and transformation initiatives. Thirty-five percent of the team has trained and are certified to use Alltrex, PowerBI, and Microsoft Dynamics. The objective for 2025 is for an additional twenty-five percent (25%) of the team to attain certification.
  • Developed a global leadership presence managing teams in Baltimore, India, Glasgow, London and Hong Kong
  • Led and participated in Steering and Governance forums to shape Global Operations Risk initiatives and agenda for the Board, SEC, OCC, FINRA, and senior leaders within the organization.

Business Control Officer/ Executive Director

JP Morgan Chase & Co.
01.2016 - 01.2018
  • Responsible for hiring and supervising a team to oversee the Regulatory Capital Management Office's control framework on Corporate Capital Stress Testing (CCST), Challenger Models, Risk Appetite, Recovery & Resolution, Business Management, and various independent review functions required for capital calculation.
  • Key Achievements:
  • Successfully managed RCSA, SOX & CCAP programs to ensure identification, evaluation of residual risk and consistency of business objectives across the organization
  • Ensured that the risk framework, service were assessed and documented, and corrective actions were monitored and rectified.
  • Provided perspective on all issue management and issue closure to fully address Regulatory, Audit and Business Identified issues. Advised on Regulatory exam responses, reviewed and assessed adequacy of remediation actions (KEYs) and issue reporting to senior management.
  • Collaborated with all Corporate Function teams to ensure compliance with Model and User tool controls used for CCAR
  • Oversaw the recruiting and hiring of approx. 10 candidates from diverse backgrounds across all levels of the organization.
  • Collaborated with the CFO of JP Morgan to complete CFO attestations and RCSA deliverables

Client Service Co-Manager/ Managing Director

GOLDMAN SACHS & COMPANY
01.2002 - 01.2009
  • Managed and provided leadership for the Prime Brokerage client service department, including budgeting, hiring, training, and strengthening controls.
  • Provided support to the Prime Brokerage Product Development group, Goldman Sachs legal department, firm-wide technology, and operations to stimulate new technologies, efficiency and commercial opportunities.
  • Collaborated with compliance, legal, and audit departments to review policies, streamline processes, identify inefficiencies, and develop new procedures for improved productivity.
  • Worked with Sales and marketing to research trends, industry changes, and client needs, creating strategies to raise service awareness and gain market share.
  • Key Achievements:
  • Transferred operations into a newly established Prime Brokerage Control Management group, resulting in savings of $2M in the first year, and $3.5M in the second year. Successfully created Client Service Group (CSG) in Asset Servicing to service high focus and profitable clients.
  • Established and managed relationships with key high profile hedge funds totaling around $30Billion AUM, overseeing managing complex projects to ensure client satisfaction.

Executive Director

Transition Team Manager
01.2004 - 01.2007
  • Served as liaison between the firm and the clients during on-boarding, negotiating with the credit, legal and risk departments to ensure all documentation was complete and compliant.
  • Used market knowledge and product expertise to help clients with regulations, questions, concerns, and issues.
  • Oversaw all aspects of the on-boarding process, signing off on each account; Ensured appropriate AML and KYC procedures were implemented and adhered to.
  • Interviewed clients and conducted research to identify their needs, proposing suitable products and services.
  • Key Achievements:
  • Successfully transitioned 1pprox 15,000 of new accounts, procuring and verifying all necessary documentation, and coordinating efforts with Legal to ensure compliance with regulations.
  • Lead initiatives to enhance performance, develop skills, and achieve better outcomes for the firm, resulting in higher customer satisfaction and increased market share.
  • Led a team of 8, coaching them on customer service and client management skills.

Client Services Vice President

Team Leader
01.1997 - 01.2007
  • Successfully managed a team of 14 employees handled clients with more than $250Billion AUM, created monthly reports, and conducted training needed to maintain a positive and productive work environment.
  • Recognized inefficiencies in processes and implemented modifications to enhance workflow efficiency.
  • Appointed as Business Continuity /Disaster Recovery point person for the Client Service Businesses.
  • Key Achievements:

Education

Bachelor's degree - Double Major in Management and Marketing

Long Island University
Brooklyn, NY

JP Morgan Re-Entry Program - undefined

02.2016

Skills

  • Proven leader with extensive experience in business strategic planning, opportunities identification, and work implementation; recognized for delivering best-in-class results
  • Passionate about the importance of building community and leveraging the strengths of team members to deliver significant and sustainable positive impact
  • In-depth knowledge of market structure, highly skilled at developing effective strategies to optimize efficiencies, and capitalize on growth opportunities to maintain profitable business operations
  • Excellent business acumen with the ability to see the big picture and connect the dots between strategic priorities, strategic initiatives and planning, resourcing, execution and measurement
  • Detail-oriented with strong ability to multitask in a globally competitive and fast-paced environment

Certification

Series 7, Series 63, and Series 24 Licenses (Not Active)

Timeline

Risk Control and Governance Team Lead/Executive Director

Morgan Stanley
01.2018 - Current

Business Control Officer/ Executive Director

JP Morgan Chase & Co.
01.2016 - 01.2018

Executive Director

Transition Team Manager
01.2004 - 01.2007

Client Service Co-Manager/ Managing Director

GOLDMAN SACHS & COMPANY
01.2002 - 01.2009

Client Services Vice President

Team Leader
01.1997 - 01.2007

JP Morgan Re-Entry Program - undefined

Bachelor's degree - Double Major in Management and Marketing

Long Island University
MARJORIE BOLISCAR