Marjorie Duhig
Richmond Hill,GA
Summary
Organized and dependable dental assistant candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and focused with commitment to providing exceptional care to all patients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
912 Korean Bbq and Hotpot
06.2024 - Current
- Evaluated customer feedback regarding meal quality and promptly resolved any concerns
- Showcased exceptional knowledge and enthusiasm regarding the restaurant's menu items and product offerings
Server
Cafe Old Vienna (German and Austria Restaurant)
09.2020 - 11.2023
- Proactively escalated issues to management when necessary to ensure timely resolutions and improved customer service
- Ensured safe handling of food and maintained hygiene standards to prevent foodborne illnesses
- Handled high volume of customer inquiries
Server and Cashier
Sand Dunes Hotel
03.2019 - 12.2020
- Verified personal identifications for alcohol and tobacco sales
- Efficiently utilized POS terminals for order input, bill splitting, and total calculation to enhance customer service experience
Banquet Server
The King and Prince Beach Resort
01.2018 - 01.2019
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
Call Center Representative
Concentrix (Sprint)
01.2017 - 10.2017
- Ensured accurate and up-to-date customer records by updating accounts, addresses, and contact information
- Displayed quick problem-solving abilities and maintained high call control in accordance with scripted guidelines
Education
Registered Dental Assistant -
Richmond Hill Dental Assistant School
Richmond Hill, Georgia10.2024
Bachelor of Science - Hospitality Administration and Management
University of San Jose - Recoletos
Cebu, Philippines01.2017
Skills
- Active listening and build patient relations
- Ability to work under pressure
- Dental x-ray profeciency
- Develop positive workplace relationships
- Detail oriented with strong organizational skills
- Proficient in Dental Software (Dentrix and iTero)
Certification
- Basic Life Support Certification (BLS) - American Heart Association or Red Cross
- Georgia Dental Assistant X-ray Safety Training
- Registered Dental Assistant (RDA) - Georgia Dental Board.
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Server
912 Korean Bbq and Hotpot
06.2024 - Current
Server
Cafe Old Vienna (German and Austria Restaurant)
09.2020 - 11.2023
Server and Cashier
Sand Dunes Hotel
03.2019 - 12.2020
Banquet Server
The King and Prince Beach Resort
01.2018 - 01.2019
Call Center Representative
Concentrix (Sprint)
01.2017 - 10.2017
Registered Dental Assistant -
Richmond Hill Dental Assistant School
Bachelor of Science - Hospitality Administration and Management
University of San Jose - Recoletos
- Basic Life Support Certification (BLS) - American Heart Association or Red Cross
- Georgia Dental Assistant X-ray Safety Training
- Registered Dental Assistant (RDA) - Georgia Dental Board.
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