Marjorie Reed
Paseo Highlands Assisted Living
PHOENIX,AZ
10
years of professional experience
Experienced Assisted Living Manager with strengths in dementia care, end-of-life support, and care planning. Skilled in leading daily operations, coordinating staff coverage, and maintaining compliance with medication, documentation, and safety standards.
Work History
Assisted Living Manager
2 Years 10 Months- Trained caregivers on resident support routines, emergency procedures, and person-centered service expectations.
- Improved workflow between nursing, dining, housekeeping, and activities teams to strengthen resident experience.
- Reviewed occupancy, admission readiness, and move-in processes to support smooth transitions for new residents.
- Maintained communication with families, physicians, and vendors to ensure continuity of care and operational efficiency.
Assisted Living Manager
8 Years 7 Months- Oversaw resident care operations, aligning service plans with assisted living standards and daily support needs.
- Coordinated staff schedules, assignments, and coverage to maintain consistent resident supervision and responsiveness.
- Monitored compliance with medication management, documentation, and safety protocols across community operations.
- Evaluated resident concerns and service issues, resolving escalations through timely intervention and care coordination.
Waitress
10 Months- Took accurate food and beverage orders, confirming special requests and dietary needs.
- Coordinated with kitchen staff to ensure timely delivery and order accuracy.
- Served meals and beverages efficiently while maintaining quality and presentation standards.
- Greeted guests promptly and presented menus with attentive, courteous service.
Education
Bachelor of Elementary Education - Education
Skills
Memory care
Palliative care
Technology proficiency
Activity coordination
Resident assessment
Medication management
Care coordination
Meal planning
Timeline
Assisted Living Manager
Theresa Loving Care Home
12.2023 - CurrentRead More
Assisted Living Manager
Paseo Highlands Assisted Living
03.2018 - CurrentRead More
Waitress
Judy Steward
03.2017 - 01.2018Read More
University of Mindanao
Bachelor of Elementary Education from Education
Read More