MARJORIE SPITZ
Avon,USA
Summary
Dynamic healthcare leader with proven expertise in enhancing operations through strategic planning and effective team development. Skilled in leading interdisciplinary teams to deliver outstanding patient care while maximizing efficiency and ensuring compliance with regulatory standards. Extensive experience in radiation and medical oncology, coupled with proficiency in managing multiple sites, drives transformative results in diverse healthcare environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
PRACTICE MANAGER, Hematology/Oncology Department
Holyoke Medical Center
Holyoke, MA
05.2019 - 05.2026
- Oversaw key operational functions, including patient chemotherapy treatments and assessments.
- Managed a professional staff of seven registered nurses, two medical assistants, and various specialists.
- Streamlined workflows and processes to enhance operational efficiency across departments.
- Coordinated administrative functions, providing support to physician providers and staff.
- Developed training programs to improve employee performance and satisfaction.
- Monitored compliance with healthcare regulations, ensuring adherence to standards.
- Facilitated effective communication between medical staff, patients, and administrative teams.
- Implemented policies to enhance patient care and safety while managing daily operations.
- Analyzed data from various sources to identify trends or opportunities for improvement within the practice.
- Negotiated favorable terms on behalf of the practice when contracting with vendors or third-party payers.
- Provided support during audits by gathering requested documents as well as answering questions from auditors.
- Built work schedules and staff assignments, taking workload, space, and equipment availability into consideration.
MANAGER, Radiation Oncology Department
HARTFORD HOSPITAL
Hartford, CT
10.2016 - 01.2019
- Direct a professional staff consisting of thirteen Radiation Therapists, five Rad Onc. Nurses, one Patient Care Assistant (PCA), seven clerical personnel, a RAD Onc Group, six physicians (private group), and medical physics clinical with one Director/Lead.
- Oversee and manage key operational functions including inpatient and outpatient treatments, quality assurance, patient assessments and treatment planning working with physicians and care teams, budget management, staffing, purchasing, and equipment maintenance and repairs.
- Use patient data-driven outcomes to take a proactive versus reactive response to risks and opportunities, and as a baseline for continuous quality improvement.
- Streamline and re-engineer workflows and processes, combined with automation to achieve lean and efficient staffing.
- Serve as a catalyst for positive change and transformation management.
- Build, cultivate and manage a patient-centric culture.
RADIATION THERAPIST
YUMA REGIONAL MEDICAL CENTER
Yuma, AZ
05.2015 - 09.2016
- Managed the healthcare documentation of 25+ patients daily, to include their medical records, reports and files in addition their radiation dosages, equipment settings and reactions.
- Responsible for daily radiation therapy treatments of 25+patients, with collaboration of the radiation therapy team.
- Reviewing prescriptions, diagnoses, patient charts, and identification for an average of 20-30+patients per week.
- Collaborating with oncologists, physicists and support care personnel to monitor the duration of 20-30+ patients’ daily treatment.
- Embodies exceptional bedside manner, by answering questions, providing physical assistance, and reinforcing physicians’ advice regarding treatment reactions and post-treatment care.
RADIATION THERAPIST
INTEGRATED MEDICAL SERVICES
AZ
08.2014 - 08.2015
- Served as a PRN Radiation Therapist throughout various offices in the greater Phoenix area.
RADIATION THERAPIST
21ST CENTURY ONCOLOGY
Casa Grande, AZ
12.2008 - 04.2013
- Served as a Lead Therapist, coach and mentor.
- Worked with interdisciplinary team members on patient assessments, treatment plans and outcomes analysis.
- Worked in collaboration with patients and physicians.
- Maintained detailed records including radiation dosages and equipment setting.
- Focused on patient education, improved outcomes and a positive patient and family experience.
- Utilized various metrics, data collection/analysis and trending to improve quality of care, productivity, cost efficiencies and case management for 20-40 patients per day.
RADIATION THERAPIST
CASA GRANDE ONCOLOGY
Casa Grande, AZ
04.2008 - 12.2008
- Managed the healthcare documentation of 50+ patients daily to include their medical records, reports and files in addition to their radiation dosages, equipment settings and reactions.
- Reviewed prescriptions, diagnoses, patient charts and identification for an average of 40-50 patients per week.
- Conducted independent treatment sessions partnering with patients and care team.
- Collaborated with Oncologists, Physicists and support care personnel to monitor the duration of 50+ patients’ daily treatments.
- Exemplified exceptional bedside manner by answering questions, providing physical assistance and reinforcing physicians’ advice regarding reactions and post-treatment care.
RADIOLOGIC TECHNOLOGIST CONSULTANT
DEPENDABLE STAFFING SERVICES
Phoenix, AZ
07.2006 - 04.2008
- Served as a PRN locum throughout various medical imaging offices in the greater Phoenix area.
- Collected and delivered critical data to physicians, operated x-ray machines (large and small) capturing images of patients’ bones, soft tissues and organs.
- Accomplished Radiology Technician goals as required by the team and consistently delivered exceptional services.
- Received notable praise and affirmation of radiation, services provided and became renowned locum amongst radiology offices throughout Phoenix.
RADIOLOGIC TECHNOLOGIST CONSULTANT
SIMONMED IMAGING
Scottsdale, AZ
12.2005 - 07.2006
- Managed radiography services in a satellite medical imaging office based out of North Phoenix.
- Collected and delivered critical data to physicians.
- Operated x-ray machines to include smaller, portable equipment and larger and stationary equipment used to capture images of patients’ bones, soft tissue and organs.
- Performed Bone Density Scans utilizing the DEXA Scanner.
RADIOLOGIC TECHNOLOGIST CONSULTANT
ARIZONA COMMUNITY PHYSICIANS
Tucson, AZ
02.2005 - 12.2005
- Provided radiography consultative duties to include the obtaining and delivery of x-rays, patient monitoring and support.
Education
Master of Legal Studies - Legal Studies
Texas A&M University
College Station, TX05-2026
MBA - Project Management
Keller Graduate School of Management
Phoenix, AZ03-2014
Bachelor of Arts - Heathcare Management
Ottawa University
Ottawa, KS05-2008
Skills
- Strategic planning and goal setting
- Performance measurement
- Team coaching and development
- Patient assessments and treatments
- Best practices implementation
- Cross-functional communication
- Caseload management
- Change and transformation management
- Technology research and application
- Continuous quality improvement
- Microsoft Office proficiency
- Schedule management
- Performance metrics
- Policy and procedure development
- HIPAA and OSHA regulations
- Radiation therapy systems knowledge
- Electronic health records management
- Regulatory compliance and oversight
- Budget management and development
- Workflow optimization strategies
- Patient relationship management
- Team building and staff development
- Performance evaluation metrics
- Conflict resolution skills
- Data analysis and reporting
- Policy writing and implementation
- Effective communication
- Process improvement
- Insurance referral facilitation
- Quality assurance
- Healthcare compliance
- Workflow optimization
- Team leadership
- Continuous improvement
- Practice management
Affiliations
- Member, American Society of Radiologic Technologists (ASRT)
- Member, Advisory Board Company
- Member, Oncology Nursing Society (ONS)
Certification
- Radiation Therapist, American Registry of Radiologic Technologist (ARRT), Connecticut, 09/01/16
- Radiation Therapist, American Registry of Radiologic Technologists (ARRT), Arizona, 09/01/07
- Radiation Therapy Technologist, American Registry of Radiologic Technologists (ARRT), Arizona, 08/01/04
Timeline
PRACTICE MANAGER, Hematology/Oncology Department
Holyoke Medical Center
05.2019 - 05.2026
MANAGER, Radiation Oncology Department
HARTFORD HOSPITAL
10.2016 - 01.2019
RADIATION THERAPIST
YUMA REGIONAL MEDICAL CENTER
05.2015 - 09.2016
RADIATION THERAPIST
INTEGRATED MEDICAL SERVICES
08.2014 - 08.2015
RADIATION THERAPIST
21ST CENTURY ONCOLOGY
12.2008 - 04.2013
RADIATION THERAPIST
CASA GRANDE ONCOLOGY
04.2008 - 12.2008
RADIOLOGIC TECHNOLOGIST CONSULTANT
DEPENDABLE STAFFING SERVICES
07.2006 - 04.2008
RADIOLOGIC TECHNOLOGIST CONSULTANT
SIMONMED IMAGING
12.2005 - 07.2006
RADIOLOGIC TECHNOLOGIST CONSULTANT
ARIZONA COMMUNITY PHYSICIANS
02.2005 - 12.2005
Master of Legal Studies - Legal Studies
Texas A&M University
MBA - Project Management
Keller Graduate School of Management
Bachelor of Arts - Heathcare Management
Ottawa University