Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marjorie Stone

JB Andrews,Maryland

Summary

Dedicated and adaptable professional with a degree in Early Childhood Education and a strong background in household management and technical support. Currently seeking to leverage my skills in child development, curriculum implementation, and evaluating to make a positive impact in educational environments.

Overview

13
13
years of professional experience

Work History

Household Manager

Self- Employed
05.2019 - Current
  • Anticipated the household's needs and proactively addressed them to minimize disruptions or inconveniences.
  • Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child's unique needs or interests.
  • Planned youth activities to foster intellectual and emotional development.
  • Enhanced household efficiency by implementing and maintaining organizational systems for daily tasks and activities.

Senior Technical Support Advisor

Kelly Connect
03.2016 - 05.2019
  • Established an internal escalation process for complex cases, ensuring efficient handoff between team members while maintaining accountability.
  • Increased customer satisfaction by resolving complex technical issues promptly and efficiently.
  • Managed high-priority incidents, ensuring timely resolution and communication with stakeholders.

Guest Advocate

Target
12.2011 - 09.2014


  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.

Education

Bachelor of Science - Early Childhood Education

Florida International University
Miami, FL
12-2024

Skills

  • Child Development and Education
  • Relationship Building
  • Time Management and Multitasking
  • Communication (Verbal and Written)
  • Child-Centered Learning
  • Conflict Resolution
  • Proficiency in various operating systems and platforms
  • Best Practice Implementation
  • Diverse Learning Activities

Timeline

Household Manager

Self- Employed
05.2019 - Current

Senior Technical Support Advisor

Kelly Connect
03.2016 - 05.2019

Guest Advocate

Target
12.2011 - 09.2014

Bachelor of Science - Early Childhood Education

Florida International University

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Marjorie Stone