Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

(Marjorie) Kay Sinnott

Colorado Springs,CO

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care and triage. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

55
55
years of professional experience

Work History

Registered Nurse

Exclusively RNs
09.2018 - 03.2025

Phone Triage RN for Women's Health and OB/GYN

  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
  • Educated family members and caregivers on patient care instructions.
  • Managed patients recovering from medical or surgical procedures.
  • Evaluated patient histories, complaints, and current symptoms.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.

Registered Nurse

RNs On Call
05.2017 - 04.2018

Phone Triage for Colorado Springs Physicians until the offices close in Colorado Springs, CO.

  • Provided skilled, timely, and level-headed emergency response to critically ill patients.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Implemented care plans for patient treatment after assessing the physician's medical regimens.
  • Conveyed treatment options, diagnosis information, and home care techniques to patients and caregivers to continue care consistency.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.

Registered Nurse

Pikes Hospice and Palliative Care
03.1996 - 05.2017

End of Life Care

  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
  • Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Monitored patient reactions after administering medications and IV therapies.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Facilitated therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Performed triage on incoming patients and determined the severity of injuries and illnesses.
  • Conveyed treatment options, diagnosis information, and home care techniques to patients and caregivers to continue care consistency.
  • Led teams in driving successful patient outcomes by prioritizing the standard of care and best practices.

Registered Nurse

Penrose Community Hospital
11.1984 - 02.1996

Ortho/Surg Staff RN

  • Primary pre- and post op care nursing care, completing hands-on nursing care, and medication passes.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
  • Streamlined medication administration processes for increased safety and accuracy during busy shifts.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
  • Implemented care plans for patient treatment after assessing the physician's medical regimens.

Registered Nurse

St Joseph Hospital
08.1970 - 10.1983

Orthopedic Floor RN

  • Pre and post op care for Orthopedic surgical patients
  • Provided skilled, timely and level-headed emergency response to critically ill patients.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.

Investigated and resolved issues affecting hospital operations and patient care.

  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.

Education

Nursing

St Joseph Hospital School of Nursing
Wichita, KS
06-1970

Skills

  • Documentation and charting
  • Patient and family advocacy
  • Family education
  • Compassion and empathy
  • Patient counseling
  • Hospice and palliative care

Timeline

Registered Nurse

Exclusively RNs
09.2018 - 03.2025

Registered Nurse

RNs On Call
05.2017 - 04.2018

Registered Nurse

Pikes Hospice and Palliative Care
03.1996 - 05.2017

Registered Nurse

Penrose Community Hospital
11.1984 - 02.1996

Registered Nurse

St Joseph Hospital
08.1970 - 10.1983

Nursing

St Joseph Hospital School of Nursing
(Marjorie) Kay Sinnott