Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Cashier
Smart Cafe
Queens, NY
07.2023 - 07.2024
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Assisted customers over the phone regarding store operations, product information and order placement.
Issued receipts, refunds, credits or change due to customers.
Trained new team members in cash register operation, stock procedures, and customer services.
Learned roles of other departments to provide coverage and keep store operational.
Data Entry Clerk
Hillside Accounting Services
Jamaica, NY
01.2020 - 06.2023
Updated existing records with new or revised information as needed.
Maintained confidentiality of sensitive information entered into the system.
Created spreadsheets to track data entries.
Performed data entry from paper documents, emails, and other sources into computer systems.