Mark A. Bailey
Graham,NC
Summary
My objective is to align myself with an organization where I can effectively apply my skills and expertise to enhance the company’s productivity, revenue, profitability, and reputation. I am committed to achieving these goals while upholding principles of honesty, quality, and delivering an exceptional end product.
Overview
15
15
years of professional experience
Work History
Territory Manager
Pearl Pool Plastering
01.2024 - Current
- Provide insights and assist in establishing revenue, margin, and growth targets for the designated territory
- Based on the aforementioned targets, develop an organizational structure to enable team members to achieve these objectives not only on an annual basis but also on a monthly and quarterly basis
- Be responsible for enhancing customer experience and fostering customer relationships with the support of team members
- Attend meetings as necessary to fulfill financial targets and promote both B2B and B2C sales growth
- Collaborate with leadership to optimize the close rate on new business opportunities, analyze market trends, and adapt strategies to ensure the achievement of targets
- Work alongside leadership to address marketing requirements essential for meeting established goals
- Engage with other Territory Managers and Account Managers to facilitate collaboration and ensure that all territories are positioned to meet their targets
- Support branch management within the territory in any required capacity
- Oversee staffing for positions within the territory, ensuring accountability for high-level inventory management
- Assist in developing strategies to minimize shrinkage and safeguard company assets
- Step in as necessary to fill critical roles that remain unfilled or to bridge gaps during staffing transitions
- Be accessible to your team to provide support and ensure smooth operations
- Actively oversee and manage the branch Profit and Loss (P&L) statements, assisting in the accuracy of reports at the end of the month, quarter, and year
- Coordinate with Accounts Receivable on collections specific to the territory
- Maintain high-level management of the territory fleet and provide constructive feedback to senior management regarding future fleet requirements
- Assist in the leasing of branch facilities within the territory
- Deliver updates to management as required
- Uphold professional standards in appearance and demeanor
- Maintain a positive attitude at all times
- Undertake special assignments and projects as designated
- Continuously contribute to the promotion of a positive company culture, team-building initiatives, and support of social responsibility efforts
- Provide assistance to sales teams and all office personnel when required
Regional Sales Manager
Pearl Pool Plastering
01.2020 - 12.2023
- Manage the sales territory assigned to builders, encompassing both indirect and direct renovations
- Assume responsibility for the Territory Sales Budget by overseeing and training the sales team
- Collaborate with the Accounts Receivable team at each office to facilitate branch billing and ensure the collection of deposits and final payments
- Assist with scheduling to ensure the accuracy of information
- Build the sales team as necessary, and actively participate in the hiring process
- Foster and maintain positive relationships with subcontractors, vendors, builders, and direct customers
- Collaborate effectively with operations, suppliers, subcontractors, and other departments or branches
- Engage in direct communication with customers, managing warranty matters in a manner that considers relationships and customer feedback
- Oversee the sales team within the assigned markets and provide regular updates to management
- Maintain a professional appearance and a positive attitude
- Complete special assignments and projects as assigned
Sales
Pearl Pool Plastering
01.2016 - 12.2020
- Manage all sales for the Raleigh office for Builders, Indirect and Direct renovation customers
- Interview and hire additional sales staff as needed
- Over the span of nine years, I contributed to the expansion of the business from three offices to seventeen offices across thirteen states
- This growth was accompanied by an increase in annual revenue from $10 million to $100 million
Business Development Representative
Pool Builder Supply
01.2010 - 12.2016
- Responsible for servicing not only an established account base of over 400 customers but also for growing market share through new account acquisition and development throughout the North Carolina and Virginia markets
- Accounts typical to the swimming pool industry including retail swimming pool supply stores, swimming pool construction and renovation companies, and swimming pool service companies were serviced through regularly occurring, one on one, consultative sales visits along with job site visits
- A commitment to participating in continuous training and educational opportunities allows me to represent myself and my company as an industry professional while also allowing me to share my knowledge of emerging technologies and trends with my customers
- My commitment to staying ahead of the curve combined with my consultative sales approach create a greater value to my customers and make me a proven asset to my company
- While in this position I grew my market share by adding over 60 new accounts and was responsible for revenue growth of over 6 million dollars in the last 5 years
Education
East Burke High School -
East Burke High School
Icard, NC01.1988
Skills
B2B Sales
DTC Sales
Organization
Team Management
Follow-through
Meeting Goals
Leadership
CRM Experience
Research
Manage Sales Team
Time Management
Detail Oriented
Timeline
Territory Manager
Pearl Pool Plastering
01.2024 - Current
Regional Sales Manager
Pearl Pool Plastering
01.2020 - 12.2023
Sales
Pearl Pool Plastering
01.2016 - 12.2020
Business Development Representative
Pool Builder Supply
01.2010 - 12.2016
East Burke High School -
East Burke High School
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