Summary
Overview
Work History
Education
Skills
Timeline
Volunteer Experiences
Generic

Mark Abraham

Niles,IL

Summary

Dynamic Health Administrator with expertise in clinical data interpretation, strategic reporting, and KPI analysis. Proven ability to align data insights with clinical and business goals to drive high-value care and operational efficiency. Skilled in leading cross-functional initiatives, delivering executive-level recommendations, and optimizing solutions across medical, analytic, and operational teams.

Overview

9
9
years of professional experience

Work History

Medical Affairs, Manager

CVS HEALTH CORPORATION
08.2023 - Current
  • Provide clinical data interpretations to support Utilization Management and Formulary Administration teams aligning analytical outputs with business objectives to inform decision-making and optimize healthcare outcomes.
  • Streamlined pharmacy/medical data delivery processes, improving cross-functional collaboration and timely access to critical insights.
  • Lead development and tracking of Medical Affairs KPIs and technology platform metrics, producing actionable dashboards and executive-level reports to demonstrate department performance and identify opportunities for operational efficiency.
  • Manage a $1.7M clinical subscription portfolio, ensuring strategic resource allocation and access to essential medical education tools.

Business Analyst

Walgreens Boots Alliance
05.2022 - 08.2023
  • Improved business direction by prioritizing customer needs and implementing feedback-driven changes.
  • Conducted stakeholder interviews to gather insights on business processes and user requirements.
  • Evaluated process impact and identified areas for improvement to enhance user and stakeholder experience.
  • Translated data patterns into actionable insights to support KPI development for Chronic Disease Management and Quality Improvement initiatives.

FMLA Claims Specialist

ComPsych Corporation
01.2020 - 05.2022

Medical Biller

Family Doctor Family Healthcare
06.2016 - 05.2019

Education

Masters of Health Administration - Health Administration

Des Moines University - Osteopathic Medical Center
Des Moines, IA
12.2023

Bachelor of Science - Biological Sciences

University of Illinois At Chicago
Chicago, IL
2017

Skills

  • Strategic planning
  • Proficiency in Microsoft Word, Excel, and Powerpoint
  • Data Analysis and Visualization
  • Tableau
  • SQL Processing
  • Microsoft Power BI
  • Project Management
  • Stakeholder management

Timeline

Medical Affairs, Manager

CVS HEALTH CORPORATION
08.2023 - Current

Business Analyst

Walgreens Boots Alliance
05.2022 - 08.2023

FMLA Claims Specialist

ComPsych Corporation
01.2020 - 05.2022

Medical Biller

Family Doctor Family Healthcare
06.2016 - 05.2019

Masters of Health Administration - Health Administration

Des Moines University - Osteopathic Medical Center

Bachelor of Science - Biological Sciences

University of Illinois At Chicago

Volunteer Experiences

Northshore Hospital Systems - Volunteer (2018 - 2020)

Assyrian Church of the East Volunteer - Organization Team Member (2010 - Present)


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