Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Mark Aguilera

Houston,TX

Summary

Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Floor Manager

It'z Family
02.2012 - 02.2013
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Made personal recommendations for customers by sharing product knowledge and demonstrating product.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.

Technician Team Leader

HydroChemPSC Industrial Services
01.2014 - 05.2017
  • Maintained quality assurance and customer satisfaction objectives.
  • Executed diagnostics, troubleshooting and evaluations on [Equipment].
  • Organized work to meet demanding production goals.
  • Completed job reports and logs immediately following service calls.
  • Utilized control mechanisms and hands-on procedures to operate machines.

Production Leadman

Womble Company
03.2018 - 04.2019
  • Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
  • Monitored workers on site during production activities for safety procedures compliance.
  • Kept records of equipment, budgets, deliveries and supplies and made paperwork available to management for evaluation.
  • Updated production metrics and facilitate regular team communication.

Sales Associate

Advance Auto Parts
12.2020 - 04.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Temp Worker

Labor Finders
06.2021 - Current
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Restocked items on shelves and bins to keep inventory available.
  • Performed general housekeeping and cleaning tasks.
  • Maintained and repaired facilities, equipment and tools.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Gathered, organized and input information into digital database.

Education

High School Diploma -

Pasadena High School
Pasadena, TX
05.2012

Skills

  • General Housekeeping
  • Microsoft Office
  • Hazardous Chemicals
  • Dispatching Workers
  • Remote Desktop
  • Customer Checkout
  • Software Skills
  • Heavy Labor
  • Excel
  • POS Transactions
  • Supplier Tracking
  • Attention to Detail

Certification

TWIC Card

Basic Plus

Excel

Word

VPN

VNC

myRemote


Additional Information

I've held many general labor jobs,customer service,sales. I'm looking for something that i can thrive and become successful in.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Temp Worker

Labor Finders
06.2021 - Current

Sales Associate

Advance Auto Parts
12.2020 - 04.2021

Production Leadman

Womble Company
03.2018 - 04.2019

Technician Team Leader

HydroChemPSC Industrial Services
01.2014 - 05.2017

Floor Manager

It'z Family
02.2012 - 02.2013

High School Diploma -

Pasadena High School
Mark Aguilera