Mark Alejos
San Antonio,TX
Summary
Motivated to apply education and my knowledge to your company. Eager to learn new skills with hands-on experience. Highly organized, proactive and punctual with team-oriented mentality. I am adaptable and driven with strong work ethics.
Overview
10
10
years of professional experience
Work History
Package Delivery Driver
Serviexpress RED Inc
01.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
- Developed strong relationships with customers through courteous and professional interactions during deliveries.
- Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
Assistant Manager
LD5 Enterprises Inc.
01.2023 - 12.2023
- Delivering FedEx packages to customers door steps efficiently.
- Held safety meetings weekly with drivers
- Pre inspection checks daily on all vehicles
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Assistant Manager
SAP Transportation Inc
01.2021 - 12.2023
- Delivering FedEx ground packages to customers door steps in a timely matter.
- Assistant Manager, would maintain and create routes that are suitable for the company.
- Consistently met or exceeded performance metrics related to on-time deliveries, accuracy, and customer satisfaction ratings.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Held safety meetings for all the drivers to understand the safety rules of the road.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
Package Delivery Driver
Express Shipping Solutions
01.2020 - 12.2020
- Delivering Amazon packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Completed on-time deliveries by choosing best and most efficient routes.
Lonestar Erosion Control
01.2017 - 01.2020
- Execution of field work encompassed in remediation and industrial maintenance projects while under direct or indirect supervision
- Correct completion of all job-specific, employee-related MER paperwork including Timesheets, Daily Work Reports, Driver's Logs and Daily Tailgate Safety Meeting Forms
- The ability to safely drive and perform safety checks on all vehicles for which licensed
- Work in environments that are extreme in nature like environmental conditions such as heat, cold, heights, hazardous chemicals, loud noises, dangerous equipment, long hours etc
- Exposed to varying levels of physical activities and physical extremes such as long periods of standing, walking, crouching, use of hands, and heavy lifting of up to50 pounds or more
Saw Operator
Hart Components
01.2016 - 01.2017
- Sets up and operates metal-sawing machines, such as hacksaw, bandsaw, circular saw, friction saw, and rubber-disk saw to cut metal stock to dimensions: Reads job order for specifications, such as material, type, and size of stock, and dimensions to be cut
- Obtains and transfers stock to machine, manually or with hoist
- Positions and secures stock against stops or in feeding device
- Turns valve to start flow of coolant against cutting area
- Starts machine and observes operation
- Replaces defective cutting blade or wheel, using hand tools
Cook/Cashier
Whataburger
01.2015 - 01.2016
- Customer Service
- Food prep and delivery
- Daily operations
- Ensure quality standards
- Open communication with management
- Maintain cleanness
- Achieve station certifications
Education
High School Diploma - undefined
Southside High School
San Antonio, TX01.2017
Skills
- Problem-Solving
- Attention to Detail
- Critical Thinking
- Responsibility
- Flexibility
- Computer Software and Application Knowledge
- Communication
- Project Management
- Teamwork
- Administrative
- Organization
- Writing
- Creativity
- Heavy Lifting
- Customer service
Timeline
Package Delivery Driver
Serviexpress RED Inc
01.2023 - Current
Assistant Manager
LD5 Enterprises Inc.
01.2023 - 12.2023
Assistant Manager
SAP Transportation Inc
01.2021 - 12.2023
Package Delivery Driver
Express Shipping Solutions
01.2020 - 12.2020
Lonestar Erosion Control
01.2017 - 01.2020
Saw Operator
Hart Components
01.2016 - 01.2017
Cook/Cashier
Whataburger
01.2015 - 01.2016
High School Diploma - undefined
Southside High School
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