Mark Allard
Carlstadt
Summary
Dedicated professional with extensive experience in high-volume coffee shops, retail, and fast food environments. Expertise in various coffee brewing techniques and exceptional customer service capabilities. Proven ability to foster welcoming atmospheres and optimize team productivity. Strong commitment to cleanliness, quality assurance, and enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Starbucks Barista
Target Corporation
Clifton
07.2024 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Crew Chief
McDonald's
Staten Island
10.2022 - 06.2024
- Conducted regular performance reviews to ensure quality standards were met.
- Organized and coordinated crew schedules to maximize productivity.
- Implemented process improvements to increase efficiency and productivity.
Sales Associate
Polo Ralph Lauren
Atlantic City
10.2023 - 12.2023
- Maintained up-to-date knowledge of store merchandise and policies.
- Upsold additional items based on customer interests and needs.
- Processed transactions using a point-of-sale system.
Server Assistant
KPOT
Staten Island
01.2021 - 10.2022
- Collaborated with team members to achieve daily goals within specified time frame.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Followed health code standards while handling food and beverage items.
- Delivered exceptional customer service through friendly interactions with guests.
Education
Some College (No Degree) - Business Administration
Borough of Manhattan Community College
New York, NY06-2027
High School Diploma -
Tottenville High School
Staten Island, NY06-2023
Some College (No Degree) - Business Finance
Stockton University
Absecon, NJSkills
- Flexible Schedule
- Teamwork and Collaboration
- Problem-Solving
- Integrity and Honesty
- Training and mentoring
- Leadership Qualities
- Customer service
- Coffee and tea expertise
Education and Training
other,other
References
References available upon request.
Timeline
Starbucks Barista
Target Corporation
07.2024 - Current
Sales Associate
Polo Ralph Lauren
10.2023 - 12.2023
Crew Chief
McDonald's
10.2022 - 06.2024
Server Assistant
KPOT
01.2021 - 10.2022
Some College (No Degree) - Business Administration
Borough of Manhattan Community College
High School Diploma -
Tottenville High School
Some College (No Degree) - Business Finance
Stockton University
Similar Profiles
Cameron MichaelCameron Michael
Security Specialist at Target CorporationSecurity Specialist at Target Corporation
Paris JerniganParis Jernigan
Senior Operations Manager at Target CorporationSenior Operations Manager at Target Corporation
Andwele EstwickAndwele Estwick
Team Member at Target CorporationTeam Member at Target Corporation
Joshua MorrisJoshua Morris
General Merchandise Expert at Target CorporationGeneral Merchandise Expert at Target Corporation
MICHAEL LIMICHAEL LI
Emergency Department Registered nurse at RWJBH Trinitas HospitalEmergency Department Registered nurse at RWJBH Trinitas Hospital