Mark Andrews
Washington,DC
Summary
Seasoned consular and administrative professional with over 14 years of international diplomatic experience, and a strong background in quality assurance, customer service, and organizational management. Proven expertise in visa and immigration services, bilateral relations, treaty negotiations, and citizen support. Recognized for exceptional cross-cultural communication, problem-solving, and leadership skills. Adept at operating independently, managing complex caseloads, and delivering results in high-pressure environments. Fluent in English, Romanian, and Russian. Veteran software tester well-versed in contributing to successful software development with strong evaluation, testing and problem-solving skills. Writes reports outlining software bugs, security vulnerabilities and design problems. Brings several years of experience in software development. Thorough quality assurance professional highly skilled in manual and automated application testing. Partners successfully with project management and development team members to put out high-quality software for customers. Decisive in identifying problems at any stage of production. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
9
9
years of professional experience
Work History
Software QA Tester
Target Labs Inc
McLean, Virginia
10.2016 - 11.2025
- Executed test cases for web applications across multiple platforms and devices.
- Conducted regression testing to ensure software stability after updates and changes.
- Documented test results and provided clear reports to project managers and teams.
- Reviewed requirements documents to ensure accuracy of specifications and compliance with standards.
- Analyzed software requirements and identified potential issues.
- Prepared detailed reports on the results of completed QA tests.
QA Tester
Medical Science & Computing
Bethesda, Maryland
05.2018 - 08.2022
- Conducted thorough testing of medical software applications for functionality and reliability.
- Developed and executed test plans to ensure compliance with industry standards.
- Documented test cases and results to maintain accurate project records.
- Participated in quality assurance meetings to discuss testing strategies and outcomes.
- Coordinated with developers for efficient defect resolution process.
- Developed and maintained test plans, test scenarios, and test cases to ensure the quality of software products.
- Collaborated with other departments during various phases of product releases.
Education
Software Testing/QA Program -
Learnix Center
McLean, VA01.2016
BA - International Law, Major in Consular Privileges and Immunities
State University of the Republic of Moldova
Chisinau01.1997
Skills
- Consular & Immigration Services
- Analytical skills
- Multitasking
- Problem-solving
- International Relations & Treaty Negotiations
- Administrative & Case Management
- Customer Service Excellence
- Financial & Budget Oversight
- Event & Delegation Logistics
- Quality Assurance & Testing
- JIRA
- MS Excel
- IT Proficiency
- Microsoft Office Suite
- Access
- Outlook
- Windows 11
- Effective communication
- Attention to detail
- Problem solving
- International relations
- Intercultural training
- Crisis management
- Economic development
- Media relations
- Multilingual proficiency
- Diplomatic etiquette
- Corporate governance
- Innovation management
- Global perspective
- Talent development
- Thought leadership
- Teamwork
- Team building
- Public speaking
- Reliability
Languages
- English, Fluent
- Romanian, Native
- Russian, Fluent
Accomplishments
- 2019 NIH (NEI) Director's Award
Languages
English
Professional
Romanian
Native/ Bilingual
Russian
Professional
Timeline
QA Tester
Medical Science & Computing
05.2018 - 08.2022
Software QA Tester
Target Labs Inc
10.2016 - 11.2025
Software Testing/QA Program -
Learnix Center
BA - International Law, Major in Consular Privileges and Immunities
State University of the Republic of Moldova