Mark Andrews Sr.
Las Vegas,Nv
Summary
Dynamic professional with extensive experience as both a Flooring Warehouse Supervisor and Area Flooring supervisor. Proven expertise in stone and flooring installation, coupled with strong leadership skills. Adept at resolving customer complaints and managing logistics efficiently. OSHA 30 certified, demonstrating a commitment to safety and quality in all projects.
Overview
13
13
years of professional experience
Work History
Flooring Area Supervisor
Classic Floors And Interiors
10.2021 - 02.2025
- Warehouse logistic in/outbound
- Osha 30 certified
- Area Field Supervisor for all Blue Heron custom and track house jobs
- Resolve customer complaints
- Warranties for all wall /floor tile and natural stone top installations
- Answered question on concerns regarding stone tops/tile and flooring installation
Warehouse Receiving Supervisor
Floor and Decor
01.2022 - 02.2024
- Receive and unload incoming shipments
- Check in, distribute and stock tile, stone and setting material to their proper locations
- Check in, pick and load customers orders
- Work closely with DM's to ensure all products are placed in their Desired locations
- Supervise crew/team of 5 people on daily tasks such as - order picking, restocking sales floor and loading customer orders
Pro Service Assistant Department Manager/Warehouse
Floor & Décor
09.2018 - 01.2022
- Perform outside/inside sales consisting of generating sales leads, showroom sales and working alongside designers and contractors
- Maintain close relationships with 50 Pro contractors in facilitating their needs for future and current projects
- Aid warehouse in expediting customer orders when warehouse operations are backed up
Field Supervisor
Inter Logic Group
09.2020 - 10.2021
- Field Supervisor - Fore Construction & MCCarthy Construction: Twain Apartments and Aspen Downtown luxury apartment.
- Quality Control and Issue Resolution
- Oversaw all bathroom tile wall, hard-surface floors, carpet and stone countertop crews
- Scheduled install times for construction time schedules
- Fielded question on concerns regarding stone tops/tile, and flooring installation
- Overseen 30 to 50 Installation crews. ( Carpet, Tile, Vinyl and Stone installers)
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
Warehouse Manager/Project Manager
Frontier Stone Works
09.2013 - 09.2018
- Managed delivery of stone, tile and fabricated countertops safely to project job sites
- Managed all logistics involving shipping, receiving and invoicing for projects
- Managed a crew of 5 Delivery Drivers
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
Warehouse Associate
Dal Tile Corp.
03.2016 - 09.2016
- Performed a series of tasks including shipping, receiving, cycle counts, customer service, packing out customer orders for pick up, and processing customer returns. Performed a series of tasks including shipping, receiving, cycle counts, customer service, packing out customer orders for pick up, processing customer returns
Project Manager/Delivery Driver
T Bros Tile
10.2013 - 03.2016
- Managed 2 drivers, all logistics involving shipping, receiving and invoicing for projects
- Performed cycle counts on materials/tools that were returned from completed job
- Worked closely with other job supervisors, GC's and project managers
Warehouse/Outside Sales
Stoneville Tile and Stone
04.2014 - 10.2014
- Company Overview: Company Overview: (Company Folded)
- Performed outside/inside sales which consisted of generating sales leads, showroom sales and work alongside designers and contractors
- Managed all logistics involving shipping, receiving and invoicing for projects
- Performed cycle counts
- (Company Folded)
Account Manager/Project Manager
Desert Eagle Stone & Flooring
08.2012 - 09.2013
- Account Manager for stone division
- Field Supervisor for all Lowes and Home Depot jobs
- Handled Customer complaints
- Warranties for Silestone, LG and natural stone tops
- Answered question on concerns regarding top installation, product info and care /maintenance
Education
High School Diploma -
Rancho HS
Las Vegas06.1990
Skills
- Proficient in operating pallet jacks and lifts
- Expertise in flooring installation techniques
- OSHA 30 Certified
- Shipping and receiving
- Stock organization
- Order fulfillment
- Stock control
- Warehouse safety
- Customer service
Timeline
Warehouse Receiving Supervisor
Floor and Decor
01.2022 - 02.2024
Flooring Area Supervisor
Classic Floors And Interiors
10.2021 - 02.2025
Field Supervisor
Inter Logic Group
09.2020 - 10.2021
Pro Service Assistant Department Manager/Warehouse
Floor & Décor
09.2018 - 01.2022
Warehouse Associate
Dal Tile Corp.
03.2016 - 09.2016
Warehouse/Outside Sales
Stoneville Tile and Stone
04.2014 - 10.2014
Project Manager/Delivery Driver
T Bros Tile
10.2013 - 03.2016
Warehouse Manager/Project Manager
Frontier Stone Works
09.2013 - 09.2018
Account Manager/Project Manager
Desert Eagle Stone & Flooring
08.2012 - 09.2013
High School Diploma -
Rancho HS
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