Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Game Ops Graduate Assistant
USC
2024.07 - Current
Managed interview scheduling and facilitated communication with candidates throughout the hiring process
Supervised staff of 9 interns, providing mentoring and training resulting in better understanding of job assignments
Improved intern productivity by developing comprehensive training programs and resources
Managed stadium operations, ensuring smooth workflow and optimal resource allocation across departments
Member Engagement Specialist
YMCA
2023.07 - Current
Improved member retention rates through proactive communication and relationship-building strategies
Enhanced member satisfaction by addressing concerns promptly and providing personalized solutions
Streamlined onboarding processes for new members, ensuring a smooth and positive experience from the start
Maintained accurate records of member interactions, using data to inform future engagement efforts.
Game Ops/Access Intern
USC
2023.08 - 2024.06
Stepped into various roles within each sport as needed, showcasing adaptability and team player mindset
Implemented effective crowd control strategies to maintain a safe and enjoyable environment for all fans
Streamlined credential distribution by implementing efficient tracking and organization systems
Served as a liaison between coaches, players, and VIP guests ensuring a positive and efficient experience
Education
Master of Arts - Sports Management
Long Beach State University
Long Beach, CA
2024-12
Bachelor of Arts - Health And Fitness Administration
University of Jamestown
Jamestown, ND
2023-05
Associate of Arts - Science And Math
Santa Barbara City College
Santa Barbara, CA
2021-06
Skills
Staff Recruitment and Hiring
Team Leadership and Supervision
Adaptable to Changing Conditions
Teamwork and Collaboration
Dependable and Responsible
Excellent Communication
Certification
First Aid Medical Emergencies
CPR and AED
Oxygen
Timeline
Game Ops Graduate Assistant
USC
2024.07 - Current
Game Ops/Access Intern
USC
2023.08 - 2024.06
Member Engagement Specialist
YMCA
2023.07 - Current
Master of Arts - Sports Management
Long Beach State University
Bachelor of Arts - Health And Fitness Administration
Area manager(Ops - sales and operation) at Five star chicken (CPF india private Ltd)Area manager(Ops - sales and operation) at Five star chicken (CPF india private Ltd)