Mark Aquino
Seaside,CA
Summary
At Peninsula Pools, a skilled Pool Service Technician enhanced customer satisfaction through expert pool chemistry management and exceptional communication, ensuring seamless equipment integration and optimal pool condition. Mastered algae treatment and maintenance, bolstering professional relationships by exceeding client expectations
Overview
19
19
years of professional experience
Work History
Care Provider
IHSS In Home Support Services
03.2016 - Current
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Organized medication and provided reminders according to schedule.
- Reduced patient anxiety and stress through effective communication and active listening skills.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Ran errands for patients, did shopping, and picked up other necessities.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Pool Service Technician
Peninsula Pools
11.2014 - Current
- Maintained optimal equipment performance with routine inspections, repairs, and replacements.
- Developed strong professional relationships with clients through clear communication channels regarding their needs and expectations.
- Implemented seasonal preparation procedures to protect pools from damage during winter months or other weather-related events.
- Performed installations of new pool equipment, ensuring seamless integration into existing systems.
- Demonstrated attention to detail when cleaning pool surfaces, skimmers, filters, pumps, and accessories for optimal performance.
- Improved customer satisfaction by providing consistent and thorough pool maintenance services.
- Enhanced pool water quality by conducting regular chemical testing and adjusting levels as necessary.
- Continually expanded industry knowledge through attending relevant workshops, conferences, trade shows.
Lead Meat and Seafood Clerk
Save Mart Supermarket
04.2005 - 09.2012
- Demonstrated versatility by cross-training in various roles within the meat and seafood department for maximum efficiency during busy periods.
- Managed daily shipments of fresh meat and seafood products by prioritizing their proper storage upon delivery effectively.
- Ensured accurate pricing and labeling of merchandise by keeping track of price changes or promotional offers diligently.
- Conducted regular temperature checks to ensure food safety standards were consistently met in all areas of the department.
- Educated customers on proper handling and preparation techniques for various meat and seafood items, leading to increased sales.
- Maintained a clean, organized, and visually appealing display case, ensuring the highest quality of products for customers.
- Showcased excellent problem-solving skills by addressing customer concerns or complaints promptly, leading to higher levels of satisfaction.
- Collaborated with team members to ensure efficient workflow and seamless customer service during peak hours.
- Upheld company merchandising standards with creative product arrangements that caught customers'' attention while shopping instore.
Education
High School Diploma
Seaside High School
Seaside, CASkills
- Algae treatment
- Communication abilities
- Pool chemistry expertise
- Filter Maintenance
- Light fixture replacement
- Vacuuming pools
- Chlorine handling
- Equipment Troubleshooting
- Plumbing Repairs
- Tile cleaning
- Spa maintenance
- Brushing pool surfaces
- Water testing
- Equipment Repair
- Equipment Installation
- Chemical Level Testing
- Attention to Detail
- Multitasking
- Excellent Communication
- Following safety practices
Timeline
Care Provider
IHSS In Home Support Services
03.2016 - Current
Pool Service Technician
Peninsula Pools
11.2014 - Current
Lead Meat and Seafood Clerk
Save Mart Supermarket
04.2005 - 09.2012
High School Diploma
Seaside High School
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