Mark-Arden Colette
Orlando,FL
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Jimmy John's. Expert in customer service and time management, I excel in resolving complex issues and boosting efficiency. My ability to maintain high-quality standards under pressure sets me apart, making me a valuable asset to any team.
Overview
1
1
year of professional experience
Work History
Inshop Associate
Jimmy John's
03.2024 - Current
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Seasonal Sales Associate
Hot Topic
11.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
High School Diploma -
Timber Creek High School
Orlando, FL05.2024
Skills
- Customer Service
- Time Management
- Attention to Detail
- Servsafe
Timeline
Inshop Associate
Jimmy John's
03.2024 - Current
Seasonal Sales Associate
Hot Topic
11.2023 - 02.2024
High School Diploma -
Timber Creek High School