Adan Rodriguez
Warsaw,IN
Summary
Proven to enhance customer satisfaction and engagement, I leveraged complex problem-solving and relationship-building skills in every opportunity. Streamlined inventory and excelled in cash handling, demonstrating a blend of hard and soft skills. Achieved significant achievements in service quality, underpinning a flexible approach to workplace challenges.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Inshop Associate
Jimmy John’s
11.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Sales Associate
Walmart
12.2023 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Restaurant Team Member
Culver's Restaurant
09.2022 - 06.2023
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Education
None - Industrial Engineering
Warsaw Community High School
Warsaw, INSkills
- Customer interaction
- Workplace safety
- Cash handling
- Customer engagement
- Decision-making
- Complex Problem-solving
- Relationship building
- Flexible schedule
- Performance improvement
Certification
- State Driver's License
- 1G (GMAW) Mig welding certification
Languages
Spanish
Professional Working
Timeline
Inshop Associate
Jimmy John’s
11.2024 - Current
Sales Associate
Walmart
12.2023 - 06.2024
Restaurant Team Member
Culver's Restaurant
09.2022 - 06.2023
None - Industrial Engineering
Warsaw Community High School