Katelin Reyes
York,NE
Summary
Hardworking employee enthusiastic about learning anything inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Motivated employee with experience working closely with teammates to serve guests. Diligently follows recipes to prepare food ingredients and complete dishes. Conscientious and self-directed professional successful at working quickly and accurately. With a strong work ethic, a proven ability to meet deadlines, and a collaborative mindset, I am confident in my ability to contribute effectively to your team. My skills align well with the requirements of the role, and I am eager to bring my dedication and enthusiasm to help achieve the company's objectives.
Overview
3
3
years of professional experience
Work History
Delivery Driver, Inshop
Jimmy Johns
03.2021 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Assisted in training new servers, sharing best practices for excellent customer service.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Education
BBA - Sports Management Business
York University
York, NE04.2024
Skills
- GPS Navigation
- Delivery Coordination
- Dispatch Interaction
- Safe Food Handling
- Customer Communication
- Good Driving Record
- Customer Service
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver, Inshop
Jimmy Johns
03.2021 - Current
BBA - Sports Management Business
York University