Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Katelin Reyes

York,NE

Summary

Hardworking employee enthusiastic about learning anything inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Motivated employee with experience working closely with teammates to serve guests. Diligently follows recipes to prepare food ingredients and complete dishes. Conscientious and self-directed professional successful at working quickly and accurately. With a strong work ethic, a proven ability to meet deadlines, and a collaborative mindset, I am confident in my ability to contribute effectively to your team. My skills align well with the requirements of the role, and I am eager to bring my dedication and enthusiasm to help achieve the company's objectives.

Overview

3
3
years of professional experience

Work History

Delivery Driver, Inshop

Jimmy Johns
03.2021 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Streamlined order-taking process for faster service and increased table turnover rate.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
  • Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
  • Increased sales by upselling appetizers, desserts, and specialty beverages.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Assisted in training new servers, sharing best practices for excellent customer service.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.

Education

BBA - Sports Management Business

York University
York, NE
04.2024

Skills

  • GPS Navigation
  • Delivery Coordination
  • Dispatch Interaction
  • Safe Food Handling
  • Customer Communication
  • Good Driving Record
  • Customer Service
  • Time Management

Languages

Spanish
Native or Bilingual

Timeline

Delivery Driver, Inshop

Jimmy Johns
03.2021 - Current

BBA - Sports Management Business

York University
Katelin Reyes