Summary
Overview
Work History
Education
Skills
SUMMARY OF QUALIFICATIONS
Timeline
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Mark A. Saunders Jr.

Washington,USA

Summary

Aspiring to contribute management and leadership expertise to foster mutual growth and success within an organization.

Seeking to obtain more experience to better myself and the company.

Overview

2026
2026
years of professional experience

Work History

Caretaker

Felicia Jenkins
10.2018 - Current
  • Cleaned and cooked.
  • Grocery shopped
  • Scheduled appointments
  • Emptied trash
  • Minor repairs to home
  • Landscaped property bi weekly

Homekess Program Supervisor

Coalition for the Homeless/District of Columbia
2024 - 2024
  • Supervised program implementation, ensuring compliance with organizational standards and guidelines.
  • Coordinated staff training sessions to enhance team performance and service delivery.
  • Developed schedules and managed resources to optimize operational efficiency across all programs.
  • Monitored program outcomes, identifying improvement areas and implementing corrective actions.

Assistant Ditector of Operations

Maryland Coalition for the Homeless
2023 - 2024
  • Formulated operational strategies to enhance service delivery for homeless populations.
  • Coordinated training programs that boosted staff engagement and service effectiveness.
  • Directed cross-functional teams to implement best practices in resource allocation.

Salesman/ Pest Control Tech

Home Paramount
01.2010 - 01.2018
  • Delivered estimates to prospective clients for pest control services.
  • Scheduled pest control appointments to enhance service efficiency.
  • Facilitated monthly meetings to strengthen customer service relations.
  • Managed customer contracts to ensure accurate service application.

Resident Monitor

Community of Hope
01.2005 - 01.2009
  • Ensured facility and resident safety through vigilant oversight and control measures.
  • Implemented emergency protocols for rapid response during crises.
  • Entered resident passes and behavioral reports in the POS system accurately.
  • Managed entrance security, regulating access for staff and visitors.

Youth Counselor

Voca/Rescare
01.2000 - 01.2005
  • Supervised and monitored youth to ensure safety and maintain integrity.
  • Promoted positive behaviors through active listening and counseling techniques.
  • Communicated effectively with supervisors and staff via oral and written methods.
  • Mentored youth while orchestrating group sessions focused on anger management.
  • Utilized cognitive behavioral strategies to redirect poor habits and enhance self-discipline.

Assistant Manager

McDonald’s Restaurant Corporation
01.1996 - 01.2001
  • Directed staff in daily assignments, maximizing overall productivity.
  • Promoted specialty items and catering services, increasing revenue significantly.
  • Enforced cleanliness and organization standards across work and serving areas.
  • Administered routine maintenance checks and scheduled preventative repairs for restaurant equipment.

Assistant Manager

La Madeline’s French Bakery and Café
01.1997 - 01.2000
  • Led a team of over 20 employees by efficiently managing shift assignments and task delegation.
  • Conducted interviews, hiring, and training of skilled customer service professionals to ensure excellence.
  • Encouraged staff motivation through recognition of achievements and exemplary leadership.
  • Ensured cash drawer integrity by performing accurate counts at shift end.

Education

High School Diploma -

Living Wages
Washington D.C.
01.2019

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Spingarn Senior High
01.1989

Skills

  • Microsoft Office Suite proficiency Presentation design Spreadsheet management Email communication
  • Excellent organizing
  • Scheduling
  • Able to hire staff as the business needs grow

SUMMARY OF QUALIFICATIONS

  • Excellent leadership and managerial skills.
  • Strong team player who works for a common agenda.
  • Exceptional organizational and interpersonal skills.
  • Upbeat attitude and a caring nature.

Timeline

Caretaker

Felicia Jenkins
10.2018 - Current

Salesman/ Pest Control Tech

Home Paramount
01.2010 - 01.2018

Resident Monitor

Community of Hope
01.2005 - 01.2009

Youth Counselor

Voca/Rescare
01.2000 - 01.2005

Assistant Manager

La Madeline’s French Bakery and Café
01.1997 - 01.2000

Assistant Manager

McDonald’s Restaurant Corporation
01.1996 - 01.2001

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Spingarn Senior High

Homekess Program Supervisor

Coalition for the Homeless/District of Columbia
2024 - 2024

Assistant Ditector of Operations

Maryland Coalition for the Homeless
2023 - 2024

High School Diploma -

Living Wages

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