Mark Atkism
Monroe,Georgia
Summary
Dedicated Food Service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Over 25 years experience in Food Services!
Overview
25
25
years of professional experience
1
1
Certification
Work History
Business Owner
Lillie Mae's Southern Foods
01.2019 - Current
- I supply food products to restaurants, convenience stores and grocery stores for resell.
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Devised processes to boost long-term business success and increase profit levels.
- Founded and managed BBQ Business.
Food Services Manager
Four Seasons Retirement Center
01.2013 - 01.2019
- Was in total charge of feeding over 50 residents.
- Visited with residents to inquire about satisfaction, quality and personal preferences.
- Purchased food supplies for department according to budget limitations.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Increased kitchen efficiency by streamlining processes, reducing waste and mentoring team members on proper procedures.
Owner/Operator
Southern Foods
01.2010 - 01.2013
- I rented space inside convenience store to operate deli.
- Managed day-to-day business operations.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Limited portion sizes and used garnishes to control food costs.
- Built and leveraged community relationships to drive business and maximize catering programs.
- Carefully interviewed, selected, trained and supervised staff.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Correctly calculated inventory and ordered appropriate supplies.
Deli Area Manager
K Mart
01.2005 - 11.2010
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Resolved conflicts promptly to promote positive environment for customers.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Transformed underperforming teams into productive, profitable teams.
Assistant Manager
Krystal's Restaurant
01.2000 - 11.2005
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Education
Hotel/Restaurant Management
Brewton-Parker College
1984
Skills
- Profit and Loss
- New Business Development
- Leadership and People Development
- Budgeting
Certification
Serve Safe Food Handlers Certificate
Timeline
Business Owner
Lillie Mae's Southern Foods
01.2019 - Current
Food Services Manager
Four Seasons Retirement Center
01.2013 - 01.2019
Owner/Operator
Southern Foods
01.2010 - 01.2013
Deli Area Manager
K Mart
01.2005 - 11.2010
Assistant Manager
Krystal's Restaurant
01.2000 - 11.2005
Hotel/Restaurant Management
Brewton-Parker College
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