Mark Bateau
Summary
Proven leader in staff supervision and workflow coordination, I excelled at MSW Transport by enhancing inventory accuracy and safety compliance. Skilled in hiring and training, my strategies boosted productivity and fostered robust employee relations, ensuring a high-performing team dedicated to excellence and customer care.
Overview
7
7
years of professional experience
Work History
Hiring Manager
888 Cannabis Company
01.2022 - Current
- Oriented newly hired employees by providing company information and establishing position-related requirements.
- Managed interview scheduling and facilitated communication with candidates throughout the hiring process.
- Created customized training programs for individual departments, enhancing skill sets and increasing overall productivity levels.
- Developed relationships with potential job candidates to promote effective communication throughout hiring processes.
- Collaborated with department heads to determine staffing needs and develop targeted recruitment strategies accordingly.
Warehouse Manager
MSW Transport
02.2022 - 11.2023
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Automotive Detailer
Shults Auto Group
05.2020 - 01.2022
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Collaborated with team members to ensure consistent quality and timely completion of tasks.
- Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
- Washed cars and trucks daily for auto dealership.
- Improved customer satisfaction by providing thorough interior and exterior detailing services.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Collected and disposed of trash in vehicle console spaces and under seats.
Material Handler
Fitzpatrick & Weller
11.2019 - 05.2020
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Shop Manager
Detailed 2 Perfection
05.2017 - 09.2019
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
Education
GED -
Warwick Senior High School
Lititz, PA06.2012
Skills
- Shipping and receiving
- Inventory and Stocking
- Hiring and Training
- Problem-Solving
- Staff Supervision
- Customer care
- Workflow Coordination
- Internal Communications
- Relationship building and management
- Job Applicant Interviews
- Employee Relations
Timeline
Warehouse Manager
MSW Transport
02.2022 - 11.2023
Hiring Manager
888 Cannabis Company
01.2022 - Current
Automotive Detailer
Shults Auto Group
05.2020 - 01.2022
Material Handler
Fitzpatrick & Weller
11.2019 - 05.2020
Shop Manager
Detailed 2 Perfection
05.2017 - 09.2019
GED -
Warwick Senior High School