Summary
Overview
Work History
Education
Skills
gardening, camping, cooking
Additional Information
Timeline
Generic

Mark Bauer

Dundee,OR

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

33
33
years of professional experience

Work History

Sales and Service Technician

Ziply Fiber
01.2006 - Current
  • Handled customer inquiries and requests via phone, fax and email to determine parts and service needs.
  • Worked with admin to generate accurate invoices for service and components used.
  • Communicated with customer, troubleshot and operated computer to discover and input information.
  • Diagnosed errors or technical problems to service equipment and offer customer support during field visits.
  • Addressed each customers' needs and wants to recommend suitable product options.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Used proprietary software to maintain company database with essential account and sales information.

Landscape Construction Foreman

Stevenson And Associates, Inc.
11.1990 - 01.2006
  • Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
  • Verified completed projects met approved time, quality, and cost estimates.
  • Checked equipment to determine if maintenance was required.
  • Established clear priorities and production quality standards.
  • Interacted with employees to demonstrate high standards and mitigate issues effectively.
  • Evaluated incoming materials for quality and amounts ordered.
  • Monitored usage of supplies and materials to establish cost effective operations.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Reviewed project details to specify correct materials and equipment for job sites.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Communicated with stakeholders on job milestones.

Education

Bachelor of Science - Geography

University of Utah
Salt Lake City, UT
06.1990

Skills

  • Safety Protocols
  • Effective Customer Communication
  • Site Visits
  • Drawing Interpretation
  • Wire Splicing
  • Interpersonal Communication Skills
  • Client Satisfaction
  • Customer Service and Assistance

gardening, camping, cooking

Vegetable and flower gardening , camping from ocean to mountains , constantly looking for new recipes for grilling,smoking , or inside on the stove

Additional Information

Phi Delta Thetq Fraternity , Univ. of Utah

Timeline

Sales and Service Technician

Ziply Fiber
01.2006 - Current

Landscape Construction Foreman

Stevenson And Associates, Inc.
11.1990 - 01.2006

Bachelor of Science - Geography

University of Utah

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Mark Bauer