Mark Benbow
Charlotte,NC
Summary
A professional leader with exceptional customer service experience as well as certified as a Sterile Processing Technician from IAHCSMM. I am highly organized and efficient in a fast paced environment. Able to prioritize effectively to accomplish tasks while maintaining a positive attitude and strong work ethics.
Efficient Processing Coordinator known for high productivity and ability to complete tasks swiftly. Specialize in workflow optimization, data management, and regulatory compliance which streamline operations. Excel in communication, problem-solving, and adaptability, ensuring seamless processing environments.
Overview
9
9
years of professional experience
Work History
Sterile Processing Coordinator
Atrium Healthcare
Charlotte, NC
09.2024 - Current
- Reviewed customer orders to ensure accuracy and completeness of information prior to processing.
- Developed and maintained filing systems for processed documents.
- Coordinated with internal departments to resolve discrepancies in customer orders.
- Maintained up-to-date knowledge of industry regulations related to processing activities.
- Identified areas of improvement within the department's processes and proposed solutions.
Second Shift Supervisor
Prisma Healthcare Tuomey
Sumter, South Carolina
04.2015 - Current
- Receiving dirty instruments from the operating room and cleaning them to the strictest of standards
- Setting proper parameters for steam-machines for various instruments such as time, temperature, and pressure
- Decontaminated and sterilized instruments, medical supplies and equipment, and assembled, wrapped and sterilized trays of instruments
- Followed proper Standard Precautions while in decontamination and sterilization areas
- Monitored biological and chemical wash solution to ensure quality and consistency for decontamination of instruments and medical equipment
- Sorted mismatched sets of instruments, trays, and medical equipment and made them available to sterile processing customers in a timely manner
- Restocked, labeled, and maintained inventory, submitted requisitions, collected and distributed instruments, trays, crash carts, and facility medical equipment
- Performed environmental maintenance duties and assisted in maintaining inventory levels in sterile processing, the operating room, and in equipment storage areas
- Verified that equipment functioned properly, requisitions for equipment maintenance, repair or replacement, and removed defective equipment
- Assisted with maintaining established departmental policies and procedures, objectives, and quality improvement, safety, and environmental and infection control standards
- Changed autoclave charts daily, dating and initialing each chart load.
Education
High Diploma -
Crestwood High School
Sumter, South Carolina05.1999
Skills
- Workflow Coordination
- Deadline Management
- Computer Proficiency
- Production Oversight
- Employee Supervision
- Performance Management
- Inventory Management
- Vendor Management
- Effective Communication
- Multitasking and Organization
- Teamwork and Collaboration
- Workflow Planning
- Multitasking
- Coaching and Mentoring
Personal Information
Title: Certified Sterile Processing Technician
References
- Sandra McElveen, Sterile Processing Manager, Prisma Healthcare Tuomey, 129 North Washington Street, Sumter, SC, 29150, 843-659-7476, Sandra.McElveen@prismahealth.org
- Wanda Colclough, 27 Rowland Avenue, Sumter, SC, 29150, 803-972-3080, 803-778-1888, wcolclough17@gmail.com
- Stephenie Ortiz, Food Lion Customer Manager, 124 St. Thomas Street Apt 207, Rock Hill, SC, 29730, 470-786-1083, stephenieortiz1119@gmail.com
- April Whitfield, Senior Consultant, 403 Wing Bar Lane, Blythewood, SC, 29016, 803-316-5627, April.Whitfield@scdhhs.gov
Timeline
Sterile Processing Coordinator
Atrium Healthcare
09.2024 - Current
Second Shift Supervisor
Prisma Healthcare Tuomey
04.2015 - Current
High Diploma -
Crestwood High School