Mark Bergert
Chelsea,AL
Summary
Experienced Site Reliability Engineering Lead skilled in system automation, scripting, and server management. Proven track record of enhancing operational efficiency through innovative automated solutions. Strong leadership in managing teams to streamline processes and improve security protocols.
Overview
30
30
years of professional experience
Work History
Site Reliability Engineer Lead
Fidelity Information Services, FIS
Birmingham, AL
10.1999 - Current
- Coded, tested, and debugged programs, ensuring alignment with technical and functional specifications.
- Installed, configured, and maintained server hardware and software, contributing to enhanced operational stability.
- Configured user accounts and managed permissions to strengthen security protocols and mitigate risks.
- Created scripts to automate routine tasks, including patching and account management.
- Developed automation scripts to streamline manual processes and minimize repetitive task duration.
- Collaborated with cross-functional teams to implement automated solutions using various scripting languages.
Systems Programmer
Applied Systems, Inc.
Tuscaloosa, Alabama
01.1998 - 08.1999
- Enhanced statistical reporting programs, improving data accuracy and client satisfaction through innovative programming solutions.
- Designed and implemented COM/ActiveX components in a three-tiered application using Visual Basic 6.0.
- Assessed programming requirements with clients to deliver tailored solutions, ensuring alignment with business objectives.
Systems Consultant
Trade-Mark Products, Inc
Birmingham, Alabama
06.1996 - 08.1996
- Implemented new business software to improve operational efficiency.
- Trained staff on new systems to improve overall operational effectiveness.
- Configured computers with updated operating systems to enhance functionality and user experience.
Education
Bachelor of Science - Management Information Systems
University of Alabama
AL12-1997
Skills
- System automation solutions
- Scripting technologies (Powershell)
- Server and Data center management
- Client relations and Team cooperation
- Security Protocols Management
Timeline
Site Reliability Engineer Lead
Fidelity Information Services, FIS
10.1999 - Current
Systems Programmer
Applied Systems, Inc.
01.1998 - 08.1999
Systems Consultant
Trade-Mark Products, Inc
06.1996 - 08.1996
Bachelor of Science - Management Information Systems
University of Alabama